Receptionist - State Farm Agent Team Member

Luke Ramsay - State Farm Agent; Austin (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Luke Ramsay - State Farm Agent in South Austin is seeking a Receptionist - Team Member to join our friendly, supportive office. You will greet clients, handle calls, schedule appointments, and help maintain client records with care.

The ideal candidate is organized, detail-oriented, and comfortable with sales conversations. We value teamwork, a positive attitude, and a willingness to learn about insurance solutions while delivering outstanding customer service.

Qualifications

• Previous experience in receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Skills

Excellent communication

Interpersonal skills

Multitasking

Sales conversations

Tools

CRM systems

Job description

Benefits:

• Licensing paid by agency


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

Our agency has been proudly serving the South Austin community for 4 years, backed by the expertise of a dedicated team of 5 that brings a legacy of knowledge and service to everything we do. As a proud Texas A&M graduate and former member of the football team, I know the value of teamwork and perseverance. Community involvement is a cornerstone of our values, and I personally volunteer at the Salvation Army on a weekly basis.

In our office, everyone’s voice is heard, and each team member is truly valued. We foster a positive culture where good humor isn’t just appreciated—it’s a hiring requirement. If you're looking for a supportive, fun, and engaging workplace, we’d love to have you on our team!

ROLE DESCRIPTION:

Luke Ramsay - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.


• Provide excellent customer service and follow up on client needs.


• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.


• Excellent communication and interpersonal skills.


• Strong organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.