Receptionist - State Farm Agent Team Member

James Brauns - State Farm Agent; New Caney (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Paid time off

Training & development

Job summary

James Brauns - State Farm Agent in New Caney, Texas, is looking for a Receptionist. This role involves warmly greeting customers, managing appointments, and supporting the team with administrative tasks. The ideal candidate thrives in a supportive environment, excels in customer service, and is eager to learn in the insurance industry.

Join an energetic and motivated team that values hard work and fun, with opportunities for growth. Ideal for individuals with a strong communication background and basic computer skills.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Assist in handling incoming inquiries and maintaining records.
• Provide excellent customer service and support team tasks.

Skills

Communication

Customer Service

Organizational Skills

Sales Engagement

Basic Computer Skills

Tools

Microsoft Office

CRM Systems

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in June 2025 and is already growing fast, with two full‑time team members and one part‑time team member. Before opening my own office, I worked as a team member with another State Farm agent, which gave me a clear vision of what kind of culture and work environment I wanted to build — one rooted in collaboration, integrity, and opportunity.

I graduated from LSU with a degree in finance and have always loved the outdoors. When I’m not in the office, you’ll usually find me hunting, fishing, camping, skiing, or spending time on the Gulf Coast. That same drive and enthusiasm for adventure carry over into how I lead my team — setting big goals, working hard, and celebrating our wins together.

We offer paid time off, paid holidays, birthdays off, and full licensing reimbursement. Our office culture is energetic, motivated, and goal‑driven. We’re looking for a sales‑focused team member who’s hungry to learn, coachable, and ready to hit the ground running with a positive, can‑do attitude.

If you’re driven by results, enjoy being part of a fast‑paced and supportive team, and want to grow your career in an office that values both hard work and having fun, you’ll be a great fit here.

ROLE DESCRIPTION:

James Brauns - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.