Receptionist - State Farm Agent Team Member

Brenda Bond - State Farm Agent; Indianapolis (IN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brenda Bond - State Farm Agent in Indianapolis is seeking a friendly Receptionist to join a busy team. This role welcomes customers in person and by phone, schedules appointments, and handles inquiries while maintaining accurate customer records.

Ideal candidates are organized, dependable, and comfortable discussing insurance options with customers. We offer a flexible schedule, health benefits, licensing cost reimbursement, and opportunities for advancement in a supportive office culture.

Qualifications

• Previous experience in receptionist or customer service role.
• Clear communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable discussing insurance options with customers and prospects.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

Tools

CRM software

Job description

Benefits

• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

About Our Agency

Our agency has been serving the community for 31 years and has grown into a strong team of 10. We’ve built a stable, supportive environment focused on long-term success and taking care of both our customers and our team.

For our team, we offer health benefits, reimbursement for licensing costs, and both individual and team-based bonus opportunities. We also provide a paid birthday holiday, quarterly team lunches, and additional time off at year-end when goals are met. We’re proud to offer flexibility, especially for students and parents, along with a strong emphasis on work-life balance.

Our office culture is supportive, flexible, and team-oriented. We’re looking for someone who is motivated, dependable, and enjoys working with others - someone who values balance, consistency, and being part of a team that works hard and supports each other.

Role Description

Brenda Bond - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.