Receptionist - State Farm Agent Team Member

Robert James - State Farm Agent; Austell (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Robert James - State Farm Agent is seeking a friendly Receptionist Team Member to be the first contact for customers and visitors. You will greet people, answer inquiries, schedule appointments, and help keep the office organized and efficient.

The role offers hands-on training, development opportunities, and a supportive team, with a focus on delivering outstanding service to our community. If you are motivated, reliable, and enjoy a fast-paced environment that values teamwork and community

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities; comfortable with sales conversations.
• Basic computer skills including MS Office and CRM software.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Sales conversations

Organizational skills

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Hiring bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2003 and currently lead a team of eight. Before becoming a State Farm agent, I worked as an executive in the oil industry, bringing valuable business and leadership experience into agency ownership. I'm married with two children, one of whom works alongside me in the agency. A fun fact about me is that I was featured in a national State Farm commercial as "Sir Robert!"

Giving back to our local community is incredibly important to me. Our agency supports backpack drives, helps take children Christmas shopping at Target, and proudly supports our local Metro Police and North Metro FOP Lodge 13. We believe in making a positive impact and giving back to the people and organizations that make our community special.

Our agency offers health benefits, a 401(k) retirement plan, professional development, hands-on training, and a strong commitment to work-life balance. We also enjoy team-building events that give everyone an opportunity to connect, celebrate successes, and strengthen relationships.

We've built a great team environment where hard work, positivity, and supporting one another are at the heart of what we do. I'm looking for motivated go-getters who bring great personalities, a strong work ethic, and a genuine passion for helping others. The right person will be eager to learn, excited about professional growth, and proud to serve their community. If you're looking for an established agency where you can grow your career, make meaningful connections, and be part of a team that truly cares, we'd love to meet you.

Role Description

Robert James - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.