Receptionist - State Farm Agent Team Member

Brody Jackson - State Farm Agent; Athens (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health stipend

License reimbursement

401(k)

Bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Brody Jackson - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a growing agency dedicated to providing excellent service to customers in Athens, AL.

You will greet clients, manage scheduling, and handle inquiries while identifying opportunities to offer insurance options. The role emphasizes strong communication, organization, and a team-oriented mindset within a supportive environment.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

CRM experience

Education

High school diploma

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Health stipend
• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2017 and is a strong, growing team of six. Before becoming a State Farm agent, I worked in banking and then spent 18 months as a team member in another agency, gaining valuable experience before opening my own office.

I attended Calhoun Community College and Athens State University. I’m married with three kids, and we stay very active as a family through sports like baseball, softball, and wrestling. We’re highly involved in the community, supporting local schools, participating in church activities, and engaging in events like Earth Day and the Home and Garden Show.

For our team, we offer PTO, a retirement plan, a health stipend, reimbursement for licensing costs, and a strong focus on work-life balance. We also provide performance-based bonuses and salary increases when goals are met.

Our office culture is competitive, motivated, and growth-focused. We’re looking for someone who is self-motivated, driven, and always striving for more. An athletic background is a plus, as we value competitiveness, discipline, and a strong team mindset.

ROLE DESCRIPTION:

Brody Jackson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.