Receptionist - State Farm Agent Team Member

Dylan Carter - State Farm Agent; Atlanta (GA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Dylan Carter - State Farm Agent is seeking a Receptionist - Team Member to join a dynamic insurance office in Atlanta. The role focuses on delivering friendly service, guiding customers, and supporting daily operations in a fast-paced environment.

The ideal candidate is organized, dependable, and comfortable discussing insurance options while maintaining accurate records and coordinating with the team to ensure a smooth customer experience.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Organizational

Sales talks

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2020 and currently lead a team of four. I began my State Farm career at just 18 years old and have been with the company ever since, building my experience and knowledge from the ground up before becoming an agency owner. I’m a proud Georgia Southern graduate, husband, and father of two daughters.

Giving back to the community is important to our agency, and one of the ways we stay involved is through an annual charity golf tournament.

Our agency offers health benefits, a 401(k), licensing reimbursement, 18 days of paid time off, paid standard holidays, and a strong commitment to work-life balance. We want our team members to have the support and stability they need to build successful long-term careers.

Our office is hardworking, caring, and focused on doing things the right way. I’m looking for someone who is determined to succeed, brings a positive attitude, and is willing to put in the effort to reach their goals. If you’re motivated, dependable, and want to be part of a team that works hard while genuinely caring about one another and our customers, we’d love to meet you.

ROLE DESCRIPTION:

Dylan Carter - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.