Receptionist - State Farm Agent Team Member

Luke Hanson - State Farm Agent; Carthage (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Luke Hanson - State Farm Agent is seeking a Receptionist - Team Member to join a growing insurance agency. The role focuses on welcoming clients, scheduling, and handling inquiries while identifying opportunities to offer insurance options.

You will contribute to a positive, professional office culture and support a team dedicated to helping customers. The ideal candidate is organized, customer-oriented, and eager to learn about insurance products.

Qualifications

• Experience as receptionist or in customer service.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Customer service

Organizational skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

I opened my agency in 2026 and am excited to build a growing team from the ground up. Before becoming a State Farm agent, I worked as a team member, where I developed a passion for helping customers and building lasting relationships. I'm a graduate of the University of Arkansas, grew up in the Ozarks, and enjoy running, exercising, spending time outdoors, and following sports.

As a new agency, I'm looking forward to becoming actively involved in the community and building strong relationships with the people and organizations we serve.

Our agency offers PTO, paid holidays, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. As we grow, you'll have the opportunity to grow alongside the agency and make a meaningful impact from day one.

Our culture is fun, competitive, customer-focused, and driven to succeed. I'm looking for someone who is coachable, positive, and genuinely enjoys helping others. If you're ready to learn, work hard, and be part of building something special, we'd love to meet you.

Role Description:

Luke Hanson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.