Receptionist/Shuttle

Stoneridge Creek Pleasanton; California; On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

PTO/Paid holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition assistance

On-demand pay

Job summary

Stoneridge Creek Pleasanton is seeking a Receptionist to answer and transfer calls, greet residents and guests, and provide clerical support in a courteous, professional manner. The role requires weekend/holiday availability and offers full-time benefits including PTO, holidays and comprehensive insurance, plus a 401(k) with employer match and tuition assistance.

Hourly rate ranges from $21.50 to $22.00, with on-demand pay options and a supportive, residents-focused work environment at our CA

Qualifications

• Ability to multitask and manage phone and visitor greeting.
• Friendly, courteous and helpful demeanor toward residents and public.
• Clear English communication; basic math and computer skills.
• High school diploma; general office and heavy phone experience preferred.

Responsibilities

• Answer and transfer incoming calls courteously and professionally.
• Provide information, directions and assistance to residents, staff, guests and vendors.
• Support clerical duties as assigned by supervisor.
• Escort and assist with visitor-related needs and logistics.

Skills

Multitask

Friendly attitude

English communication

Basic math

Basic computer skills

Education

High school graduate

Job description

• Must be available to work weekends and holidays based on departmental needs.

Hourly Rate: $21.50-$22.00

Why Join Us?

• Excellent growth opportunities in a stable, beautiful work environment
• Full-time benefits include PTO, paid holidays, medical, dental, vision, life insurance, and more
• 401(k) with employer match
• Tuition assistance
• Access to on-demand pay

GENERAL SUMMARY:

The Receptionist is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors and performing a variety of other clerical duties as assigned.

PRINCIPAL DUTIES:

• Exhibits a sincere interest and provides quality service to residents, families and guests. Demonstrates ability to handle incoming inquiries professionally, to handle residents and guests needs efficiently and welcome residents and guests hospitably. Greets all visitors to the Community in a warm and professional manner. Demonstrates courteous telephone handling, nonverbal body language and proper verbiage.
• Maintains reception area in an organized manner. Ensures that incoming parcels, floral deliveries and medication deliveries are logged properly and distributed in a timely manner. Efficiently handles requests from residents and the Marketing Department for guest room reservations. Assists residents with various other general office duties including faxing, copying, etc.
• Interacts appropriately and professionally with staff relative to transportation schedules, accounting reports, employment applications, and other needs as required. Communicates well with other departments in coordinating services which assist residents, including but not limited to requests for repairs, maintenance, medication and other services.
• Other duties as assigned by supervisor.

QUALIFICATIONS:

• Ability to multitask, work on projects while answering phone and greeting visitors.
• Must display a friendly, courteous and helpful attitude toward the residents and the public.
• Ability to communicate effectively in English. Able to perform simple mathematics and basic knowledge of computer programs.
• High School graduate. General office and heavy phone experience preferred.

CRITICAL FUNCTION:

• This position is essential to the safety of our residents and staff; and to the operation and function of the community. Employee may be recalled to report to work for an emergency, unusual occurrence, resident care need, visit from regulatory/governing agencies or any other event deemed necessary by the Executive Director, Administrator, and designee.

Why you’ll love Stoneridge Creek:

Stoneridge Creek is a Continuing Care Retirement Community (CCRC) offering a variety of villas and apartment homes to hundreds of residents. Full services are provided, including restaurant dining, housekeeping and laundry, maintenance services, transportation, fitness classes, wellness programs, and numerous activities. We strive to make sure our employees are reaching their goals and working in the role they enjoy. We provide the perfect environment for learning and opportunities for growth. We listen to feedback and make changes to ensure the best work environment.

What you will bring

Our ideal candidate will be reliable and follow safety procedures and duties assigned by a supervisor.

• Ability to multitask, work on projects while answering phone and greeting visitors.
• Must display a friendly, courteous and helpful attitude toward the residents and the public.
• Ability to communicate effectively in English. Able to perform simple mathematics and basic knowledge of computer programs.
• High School graduate. General office and heavy phone experience preferred.
• Legally Authorized to work in the United States

Our company is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.