Maintenance Tech

Stoneridge Creek Pleasanton; Pleasanton (CA); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

Bonuses

Full benefits

PTO & holidays

401(k) match

Tuition reimbursement

Daily pay access

Job summary

Stoneridge Creek Pleasanton is seeking a Maintenance Tech to maintain the physical plant across a senior living community in Pleasanton, CA. The role requires ensuring preventive maintenance, utility repairs, and timely service calls while delivering courteous resident service.

The position offers full-time hours, a varied schedule, $27.00–$30.00 per hour with bonuses, and a comprehensive benefits package including medical/dental/vision, PTO, and a 401(k) with employer match.

Qualifications

• High school diploma required; technical training preferred.
• Ability to read and understand basic blueprints/schematics.
• Basic HVAC thermostat understanding.
• Ability to operate various hand and power tools.

Responsibilities

• Perform preventive maintenance and routine servicing for the facility.
• Repair electrical, plumbing, carpentry, and appliance systems as needed.
• Complete apartment turnovers and minor repairs during turnover cycles.
• Maintain pools, koi ponds, and water features.
• Provide customer service to residents and communicate clearly.

Skills

Customer service

Blueprints reading

HVAC basics

Hand & power tools

English communication

Education

High school diploma

Technical schooling preferred

Job description

Location: Stoneridge Creek
Schedule: Full-time Varied Schedule, 40 hours/week, w/ two days off. Weekends and holidays required.

Pay: $27.00 – $30.00 per hour + bonuses + annual pay increases

• Competitive hourly pay + performance bonuses
• Career growth opportunities in hospitality, dining services, and culinary leadership
• Work in a stable, upscale senior living / retirement community
• Full benefits package (medical, dental, vision, life insurance)
• Paid Time Off (PTO) and paid holidays
• 401(k) with employer match
• Tuition assistance / education reimbursement
• On-demand pay (daily pay access)

GENERAL SUMMARY:

The Maintenance Tech person is responsible for maintaining all aspects of the physical plant. Under supervisor direction, the Maintenance Tech performs preventive maintenance, routine servicing, seasonal repairs and changes, building equipment and plumbing repairs.

PRINCIPLE DUTIES:

• Must be able to work independently as well as in a team with the entire Plant Operations Department and be self-motivated. The Maintenance Tech performs general maintenance duties, preventive maintenance, service calls, and emergency maintenance as needed and assigned.
• Performs building and equipment repairs, with plumbing (clogged drains, wax rings, fill valves, replace faucets, garbage disposals, water heaters, etc.), electrical (ballast, switches, plugs, cut-in boxes, use of voltage meter, ceiling fans, reset breakers, utilize the Lock-out Tag-out program, etc.), some carpentry (closet shelving, door trim, blinds, cabinet doors, baseboards, etc.), appliance repairs, Door locks (cutting keys, door closers, lock changeouts, sliding doors, etc.), appliance repairs/service, golf cart service / repairs and preventative maintenance on equipment.
• Completes apartment turnovers, including minor repairs, touchup painting, and restoring apartment to original condition.
• Performs regular pool, koi pond, and lake / water features maintenance.
• Continues to perform minor repairs, painting, and similar duties that may be assigned to a Maintenance Tech I, but is faster and more proficient compared to Maintenance Tech I levels and must have excellent time management and problem-solving skills, great attention to detail, be proactive and requires only moderate oversight and direction.
• Instructs residents on how to use their thermostats. May assist with HVAC systems including pumps, heaters, cooling towers, installing grab bars.
• Provides excellent customer service to residents as demonstrated by doing the following:
  • Previewing work orders, and arriving at the unit prepared with all tools/parts needed
  • Greets Resident(s) by name, introduces yourself, and explains to the Resident(s) what you will be working on.
  • Always wears protective ‘booties’ over shoes when entering Residents’ unit.
  • If the Resident is not home, leave a note.
  • Thoroughly cleans up after yourself when finished with the job.
  • Maintain personal cleanliness
  • When a Resident asks you to do something not on the work order, if it will take less than 15 minutes, do it. If it will take over 15 minutes or doing it will make you late for an appointment, ask if you can use their phone to call in the work order on their behalf.
• Assigned one week of on-call duty as scheduled
• Conducts staff training related to safety items as scheduled by the Supervisor or Plant Operations Director.
• Other duties as assigned.
• Demonstrate the knowledge and ability to employ safe work practices.

QUALIFICATIONS:

• High school graduate. Technical schooling and/or training preferred.
• Minimum of three to five years of previous work experience with electrical, plumbing, painting, and other general maintenance duties in a complex commercial, industrial or healthcare setting.
• Ability to read and understand basic blueprints and schematics.
• Basic understanding of HVAC thermostats.
• Ability to operate various hand and power tools and machines to discharge duties.
• Ability to understand and follow instructions in English, communicate effectively, and perform simple arithmetic.
• Must have a passion for excellent customer service.

About Stoneridge Creek:

Stoneridge Creek is a large Continuing Care Retirement Community on 50 acres in Pleasanton, CA in the Bay Area. The community consists of 565 Independent Living Units in Villas, Town Homes, and Apartments, as well as a Healthcare Center consisting of 73 Skilled Nursing beds and 67 Assisted Living Apartments.

Stoneridge Creek strongly promotes its STAR values which are: Service to residents and colleagues (S), Team Success (T), Aiming for excellence (A) and Doing the Right thing (R).

We appreciate your interest in employment opportunities in our community. We are committed to hiring a high quality, professional and caring individuals. We value and recognize the importance of supporting, training, and retaining our employees to better serve our residents. We look for employees with a passion for customer service.

Prior to beginning work at our community, applicants must complete and pass a drug screening, physical exam with tuberculosis (TB) skin test and criminal clearance through FBI and Department of Justice (over 18 only). The background search includes minor misdemeanors and DUIs.

Offers an excellent benefits package including medical, dental, vision, life insurance, flexible spending accounts, and a Safe Harbor 401(k) plan with match.