Marketing Receptionist

Stoneridge Creek; Pleasanton (CA); Sur place; USD 45 000 - 46 000; Plein temps

Avantages offerts par ce poste

Bonuses

Annual pay increases

Résumé du poste

Stoneridge Creek in Pleasanton, CA is seeking a Marketing Receptionist to professionally manage the front office of the Marketing Department. You will assist visitors, answer a multi-line phone, and support the Marketing team with a broad range of clerical duties.

The role requires excellent customer service, strong written and verbal communication, and the ability to multitask in a busy environment. This on-site position offers a Monday–Friday schedule and opportunities for bonuses and annual

Qualifications

• Minimum three years receptionist/administrative support experience.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills; detail oriented.
• Ability to handle multiple priorities amid distractions.
• Good judgment, problem solving and decision making.
• Strong computer skills; MS Office and related systems.

Responsabilités

• Answer multi-line phone system and greet customers.
• Support Marketing team with clerical duties (copying, scanning, mailing newsletters).
• Process incoming/outgoing mail.
• Create Excel spreadsheets and reports as needed.
• Manage brochure/inventory of supplies and keep records up to date.
• Update database and file records for current and future depositors.

Connaissances

Customer service

Verbal communication

Written communication

Organization

Multitasking

Problem solving

Microsoft Office

Learn new apps

Formation

High School diploma

Associate degree a plus

Outils

Microsoft Office Suite

Leads management system

Description du poste

Location: Stoneridge Creek

Schedule: Full-Time Mon-Fri 8:00am-4:30pm

Pay: $21.50 – $22 per hour + bonuses + annual pay increases

General Summary

The Marketing Receptionist is responsible for the professional and efficient managing of the front office of the Marketing Department. They assist visitors and clients, answer a multi-line phone, and support the Marketing team with a wide variety of clerical and administrative duties.

Principal Duties

• Answers a multi-line telephone and voice-mail system. Greets customers upon arrival, assisting as needed.


• Supports the Marketing Coordinator and Marketing team with general clerical duties including copying, scanning, faxing, collating, organizing, creating brochures, mailing newsletters, etc.


• Prepares and processes incoming and outgoing mail.


• Creates Excel spreadsheets and other reports as necessary.


• Ensures that the inventory for brochures, collateral, and other essential supplies are always available and up-to-date.


• Organizes detailed records of current and future depositors, assists in processing sale paperwork, updates the database, and creates files.


• Performs additional work duties and responsibilities as assigned.

Qualifications

• Minimum three years receptionist and/or administrative support experience. Experience in a sales environment is a plus.


• Excellent customer service skills.


• Excellent written and verbal communication skills, with the ability to facilitate small group presentations


• Strong organizational and time management skills. Strong attention to detail.


• Ability to handle multiple priorities while working in an area of constant distractions.


• Good judgment, problem solving, and decision making skills.


• Strong computer skills, including Microsoft Office Suite and the leads management system. Ability to learn new computer applications.

Critical Function

• This position is essential to the safety of our residents and staff; and to the operation and function of the community. Employee may be recalled to report to work for an emergency, unusual occurrence, resident care need, visit from regulatory/governing agencies or any other event deemed necessary by the Executive Director, Administrator, and designee.

What You Will Bring

• Must demonstrate excellent verbal and written communication skills and have the ability to communicate and present in person, in writing, and on the telephone effectively with both large and small groups in English.


• Strong organizational and time management skills. Strong attention to detail.


• Ability to handle multiple priorities while working in an environment of constant distractions.


• Strong judgment, problem solving, and decision making skills.


• Strong computer skills, including Microsoft Office Suite (Word, Outlook, Excel, Power Point and Access). Ability to learn new computer applications.


• Excellent customer service skills.


• Associate or other college degree a plus


• Good initiative to anticipate problems and resolve them


• Ability to multitask, work on projects while answering phone and greeting visitors.


• Must display a friendly, courteous and helpful attitude toward the residents and the public.


• Ability to communicate effectively in English. Able to perform simple mathematics and basic knowledge of computer programs.


• High School graduate. General office and heavy phone experience preferred.


• Current driver’s license.


• Legally Authorized to work in the United States

Our company is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.