RECEPTIONIST-SGMG

Southwest General; Ohio; On-site; USD 28,000 - 34,000; Full time

Job summary

Southwest General in Kentucky is seeking a receptionist to perform clerical tasks with a heavy focus on public contact. Responsibilities include scheduling appointments, typing, filing, and charting while maintaining strict confidentiality at all times.

The role emphasizes telephone scheduling and patient phone calls, front desk operations, or a combination of both, with a strong emphasis on accurate data entry and respectful patient interactions.

Qualifications

• High school graduate or equivalent; medical terminology knowledge preferred.
• One year clerical experience required; typing 30 wpm minimum; basic PC knowledge.
• Filing system knowledge required.
• Strong organizational skills in billing; familiarity with ICD-9 & CPT coding preferred.
• Excellent communication with the public in person and on the phone.

Responsibilities

• Schedule appointments and manage front desk operations.
• Handle patient phone calls and in-person interactions.
• Type documents and file charting materials; maintain confidentiality.
• Billing basics and related clerical tasks as needed.

Skills

Phone etiquette

Public interaction

Typing 30 wpm

Front desk skills

Medical terminology

Education

High school diploma

Tools

Basic computer skills

Job description

• Job Category Clerical/Administrative Support

The receptionist performs a variety of clerical skills. The position is heavily oriented towards public contact in terms of telephone and in person interactions with patients and family members. Duties include scheduling appointments, typing, customer relations, filing and miscellaneous charting activities. Confidentiality must be maintained at all times. The receptionist position focus is telephone scheduling and patient phone calls, front desk operations or a combination of both.

MINIMUM QUALIFICATIONS

Education:

High school graduate or equivalent and medical terminology knowledge preferred.

Required length and type of experience:

Six months prior experience in physician or hospital setting preferred, one year clerical experience is necessary and should include typing a minimum of 30 wpm and basic knowledge of personal computer. Filing system knowledge is also required. Strong organizational skills in billing and familiarity with ICD-9 and CPT coding preferred. Communication skills with the general public in person and on the telephone are required.

Required licensure, certification or registry:

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