Medical Front Desk & Scheduling Specialist

Southwest General; Northern (KY); Hybrid; USD 28,000 - 34,000; Full time

Job summary

Southwest General in Kentucky is seeking a receptionist to perform clerical tasks with a heavy focus on public contact. Responsibilities include scheduling appointments, typing, filing, and charting while maintaining strict confidentiality at all times.

The role emphasizes telephone scheduling and patient phone calls, front desk operations, or a combination of both, with a strong emphasis on accurate data entry and respectful patient interactions.

Qualifications

• High school graduate or equivalent; medical terminology knowledge preferred.
• One year clerical experience required; typing 30 wpm minimum; basic PC knowledge.
• Filing system knowledge required.
• Strong organizational skills in billing; familiarity with ICD-9 & CPT coding preferred.
• Excellent communication with the public in person and on the phone.

Responsibilities

• Schedule appointments and manage front desk operations.
• Handle patient phone calls and in-person interactions.
• Type documents and file charting materials; maintain confidentiality.
• Billing basics and related clerical tasks as needed.

Skills

Phone etiquette

Public interaction

Typing 30 wpm

Front desk skills

Medical terminology

Education

High school diploma

Tools

Basic computer skills

Job description

Southwest General in Kentucky is seeking a receptionist to perform clerical tasks with a heavy focus on public contact. Responsibilities include scheduling appointments, typing, filing, and charting while maintaining strict confidentiality at all times.

The role emphasizes telephone scheduling and patient phone calls, front desk operations, or a combination of both, with a strong emphasis on accurate data entry and respectful patient interactions.