Medical Receptionist

Gainesville Family Practice; Gainesville (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health benefits package

Paid time off and holidays

Positive and supportive work environm

Job summary

Gainesville Family Practice in Gainesville, VA seeks a friendly Medical Receptionist to manage the front desk, greet patients, and route calls.

You will schedule appointments, collect demographics, process insurance and payments, and maintain accurate records while delivering excellent customer service in a fast-paced setting.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of medical receptionist experience.
• Strong communication and customer service skills; English fluency required.

Responsibilities

• Greet patients and visitors and direct them to the appropriate person or department.
• Answer and route calls, including taking messages and transferring calls as needed.
• Handle administrative tasks such as scheduling appointments, collecting patient demographics, insurance, and payments, managing mail and packages, and maintaining accurate records.
• Ensure that the reception area is clean and organized at all times.
• Provide excellent customer service to patients and visitors, including assisting with questions and needs.
• Handle medical record inquiries.
• Other duties as assigned.

Skills

Communication

Customer service

Multitasking

Data entry

English fluency

Education

High School Diploma or Equivalent

Tools

Microsoft Office

CRM systems

EMR experience

Job description

Introduction: We are seeking a friendly and organized Medical Receptionist to join our team and provide excellent customer service to patients and visitors. The Medical Receptionist will be responsible for managing the front desk, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment.

Introduction: We are seeking a friendly and organized Medical Receptionist to join our team and provide excellent customer service to patients and visitors. The Medical Receptionist will be responsible for managing the front desk, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Greet patients and visitors and directing them to the appropriate person or department
• Answer and route calls, including taking messages and transferring calls as needed
• Handle a variety of administrative tasks, such as scheduling appointments, collecting patient demographics, insurance, and payments, managing mail and packages, and maintaining accurate records
• Ensure that the reception area is clean and organized at all times
• Provide excellent customer service to patients and visitors, including assisting with questions and needs
• Handle medical record inquiries
• Other duties as assigned

Qualifications:

• High School Diploma or Equivalent
• Minimum of 1 year of experience as a medical receptionist
• Strong communication and customer service skills
• Data entry skills required. Knowledge of basic computer skills. Proficiency with computer systems and software, such as Microsoft Office and customer relationship management systems. EMR experience helpful
• Ability to multitask and handle a high-volume workload
• Fluency in English is required; additional language skills are a plus

Perks:

• Health benefits package
• Paid time off and holidays
• Positive and supportive work environment