Medical Receptionist*

JMA Human Resource Management; Concord (NH); On-site; USD 21,000 - 30,000; Full time

Job summary

Resourcing Edge in Concord, NH is seeking a friendly Medical Receptionist to be the first point of contact for patients and visitors.

You will handle front-desk duties, scheduling, insurance verifications, data entry, and maintain confidentiality in a fast-paced medical office. This role requires attention to detail, strong communication, and the ability to multi-task with professionalism.

New grads are welcome to apply, and prior experience in a medical front office is a plus.

Qualifications

• Experience in medical front office preferred.
• New grads welcome to apply.
• Knowledge of medical terminology is a plus.

Responsibilities

• Greeting and interacting with patients.
• Coordinating patient care.
• Answering telephones, taking messages, and directing calls appropriately.
• Checking patients in and out; verifying and updating necessary information.
• Data entry, mail management, and scanning.
• Maintaining appointment schedule by following policies.
• Insurance verification/authorizations for tests and surgeries.
• Collecting co-pays and handling finances

Skills

Customer service

Computer skills

Written and verbal communication

Multi-tasking

Detail-oriented

Confidentiality

Job description

Medical Receptionists are responsible for performing various front office duties for physicians and other members of the clinic. This is a great opportunity for professionals with excellent customer service skills and strong computer skills. Applicants should have excellent written and verbal communication skills, be able to multi-task, and be detail-oriented. Applicants must be able to prioritize and adapt to changing situations in a calm and professional manner. Medical Receptionists are expected to maintain confidentiality of business, patient and personal information.

Responsibilities

Job responsibilities include, but are not limited to, the following:

• Greeting and interacting with patients
• Coordinating patient care
• Answering telephones, taking messages, and directing calls appropriately
• Checking patients in and out; verifying and updating necessary information in medical records
• Data entry, mail management, and scanning
• Maintaining appointment schedule by following office-scheduling policies
• Insurance verification/authorizations for tests and surgeries
• Collecting co-pays and occasionally handling finances

Experience

• *New grads welcome to apply.
• One year work experience in a medical front office preferred
• Knowledge of medical terminology is a plus