Receptionist/Selection Specialist

Johnson-Granite,-Inc.; Mount Airy (MD); On-site; USD 34,000 - 42,000; Full time

Job summary

Johnson-Granite, Inc. is seeking a Clerical/Admin position based out of our Winston Salem office with occasional travel to Mount Airy and Roanoke, VA. The role involves data entry, showroom client interaction, and supporting sales with project coordination.

The ideal candidate will have a high school diploma or GED and some related experience. Strong communication and organizational skills are essential for delivering excellent customer service.

Qualifications

• High school diploma or GED, or 6 months to 1 year related experience.
• Proficient data entry and client-facing showroom support.
• Strong ability to follow instructions and communicate clearly.

Responsibilities

• Perform data entry and manage client information.
• Assist Sales in project coordination.
• Work with clients in the showroom.
• Educate customers on benefits of products/services.
• Update and maintain client marketing materials.
• Ensure customer satisfaction exceeds expectations.
• Estimate projects.
• Gather job information details needed for operations to execute projects as specified.
• Contribute to team effort by accomplishing related results as needed.

Skills

Clerical skills

Administrative support

Data entry

Communication

Education

High school diploma or GED

Job description

Description

• Experience in Clerical, Admin position helpful.
• Develop robust knowledge of all products and services
• Data Entry
• Work with clients in the showroom
• Estimate projects
• Gather job information details needed for operations to execute projects as specified
• Assist Sales in project coordination
• Update and maintain client marketing materials
• Ensure customer satisfaction exceeds expectations
• Educate customers on how products or services can benefit them
• Contributes to team effort by accomplishing related results as needed
• Other duties as assigned

This position will be based out of our Winston Salem office but it may require travel at times to both our Mount Airy and/or Roanoke, VA location.

Requirements

EDUCATION/EXPERIENCE

High school diploma or general education degree (GED); or six months to one year related experience and or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization

MATHEMATICAL SKILLS

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• Ability to apply concepts of basic algebra and geometry

.REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.