Sales Support

Better Living; Charlottesville (VA); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) Retirement Plan and Profit-Shar

Employer-paid Life and Long-Term

Paid Time Off (PTO) and Paid Holidays

Employee Purchase Discounts

Job summary

Better Living in Charlottesville, VA is seeking a Building Materials Sales Support specialist who connects our products with the professionals who use them, providing vital support to the sales team and ensuring customers receive high-quality service.

The role offers learning opportunities in building materials, assisting with quotes, proposals, sourcing product data for client meetings, greeting customers, and processing sales orders while staying active in showroom and yard.

Qualifications

• Exceptional verbal and written communication skills; ability to explain technical products to a non-technical audience.
• Ability to manage multiple high-priority quotes and orders simultaneously without losing track of details.
• Comfortable learning industry-specific POS and inventory software; proficient in Microsoft Office.
• Must be able to remain on your feet for extended periods while assisting in the showroom or checking inventory in the yard.

Responsibilities

• Assist outside and inside sales representatives by preparing quotes, drafting professional proposals, and sourcing product data for client meetings.
• Greet and assist walk-in customers and handle phone inquiries regarding product availability, lead times, and order status.
• Develop a working knowledge of building materials to guide customers toward the right solutions for their projects.
• Enter and process sales orders into the system, ensuring delivery dates, product specifications, and pricing are accurate.
• Process returns/credits, and assist with general office duties as needed.

Skills

Verbal communication

Written communication

Multitasking

POS software

Inventory software

Microsoft Office

Customer service

Tools

POS software

Inventory software

Microsoft Office

Job description

Description

We are seeking a motivated and customer service oriented individual to join our team as a Building Materials Sales Support specialist. In this role, you connect our products with the professionals who use them, providing vital support to our sales team and ensuring that our customers receive the highest quality service. If you have a knack for problem-solving and an interest in the building and construction industry, we encourage you to apply and help us build success one project at a time.

Join a company that has been the backbone of the Charlottesville building community for over 130 years. We offer a stable, family-oriented work environment where long-term career growth is encouraged.

Check us out: https://betterlivingvirginia.com/

Essential Duties:

• Desire to learn from experienced sales staff.
• Assist outside and inside sales representatives by preparing quotes, drafting professional proposals, and sourcing product technical data for client meetings.
• Greet and assist walk-in customers and handle phone inquiries regarding product availability, lead times, and order status.
• Develop a working knowledge of building materials to help guide customers toward the right solutions for their projects.
• Assist customers by preparing quotes, drafting proposals, and sourcing product data for client meetings.
• Accurately enter and process sales orders into the system, ensuring that delivery dates, product specifications, and pricing are exact.
• Process returns/credits, and assist with general office duties as needed.

*This position could lead to a commissioned salesperson position once experience is gained.

Benefits include:

• Choices for Medical, Dental, and Vision insurance.
• 401(k) Retirement Plan and Profit Sharing Plan.
• Employer-paid Life and Long-Term Disability insurance.
• Paid Time Off (PTO) and Paid Holidays.
• Employee Purchase Discounts.

Requirements

• Exceptional verbal and written communication skills; ability to explain technical products to a non-technical audience.
• Ability to manage multiple high-priority quotes and orders simultaneously without losing track of details.
• Comfortable learning industry-specific POS and inventory software; proficient in Microsoft Office.
• Must be able to remain on your feet for extended periods while assisting in the showroom or checking inventory in the yard.