Account Manager/Sales

Johnson Granite, Inc.; Northern (KY); Hybrid; USD 34,000 - 48,000; Full time

Job summary

Johnson Granite, Inc. seeks a customer-focused associate to work in the Mount Airy showroom. You will gain in-depth product knowledge, perform data entry, and help estimate projects while engaging with clients directly.

The role emphasizes maximizing sales opportunities, closing deals, and educating customers on product benefits, with occasional travel to Winston Salem or Roanoke as needed.

Qualifications

• High school diploma or GED, or 6 months to 1 year related experience or training, or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively present information to customers, clients and other employees.

Responsibilities

• Develop robust knowledge of all products and services.
• Data Entry.
• Work with clients in the showroom.
• Estimate projects.
• Maximize sales opportunities.
• Ability to close sales.
• Gather job information details needed for operations to execute projects as specified.
• Update and maintain client marketing materials.
• Ensure customer satisfaction exceeds expectations.
• Educate customers on how products or services can benefit them.
• Contribute to team effort by accomplishing related results as needed.
• Other duties as assigned.

Skills

Data Entry

Sales

Customer education

Showroom experience

Project estimation

Client relations

Team collaboration

Marketing materials

Education

High school diploma or GED

6 months to 1 year related experience

Job description

Description

• Develop robust knowledge of all products and services
• Data Entry
• Work with clients in the showroom
• Estimate projects
• Maximize sales opportunities
• Ability to close sales
• Gather job information details needed for operations to execute projects as specified
• Update and maintain client marketing materials
• Ensure customer satisfaction exceeds expectations
• Educate customers on how products or services can benefit them
• Contributes to team effort by accomplishing related results as needed
• Other duties as assigned

Requirements

EDUCATION/EXPERIENCE

High school diploma or general education degree (GED); or six months to one year related experience and or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

MATHEMATICAL SKILLS

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

This position will be based out of our Mount Airy office but it may require travel at times to both our Winston Salem and/or Roanoke, VA location.