A-Line Staffing is now hiring a Support Specialist in Lewisville, TX. Please contact Staffing Manager, Tiona Scroggins @ tscroggins@alinestaffing.com Job Code: 177934 Position Title: Support Specialist Location: Lewisville, TX 75067 Pay Rate: $25.50–$35.50 per hour Assignment Start Date: November 16, 2026 Assignment End Date: March 5, 2027 Employment Type: Temp-to-perm opportunity, with the potential for an extension or permanent placement based on business needs. Work Arrangement: Onsite Position Summary: The Support Specialist manages front-desk operations, visitor services, and building access procedures while providing administrative support to the facility.
Key Responsibilities:
- Open and close the front lobby reception desk daily.
- Welcome and assist guests, employees, contractors, and visitors professionally.
- Maintain front-desk security and issue temporary access badges.
- Coordinate badge requests, including new access, missing badges, and replacements, with Security.
- Manage incoming telephone calls and transfer them to the appropriate departments.
- Handle mail distribution and FedEx services, including coordinating supplies.
- Maintain daily badge inventory records and visitor sign-in sheets.
- Prepare daily visitor arrival lists using the designated resource calendar.
- Monitor facility-related emails and forward requests to the appropriate personnel.
- Assist visitors and clients with transportation, refreshments, paperwork, copies, welcome packets, hotel arrangements, and restaurant information.
- Maintain lobby refreshments, coffee supplies, candy dishes, and general office supplies.
- Order office supplies and monitor inventory levels.
- Distribute weekly communications to employees.
- Support the Business Support Supervisor with special projects and other administrative duties as assigned.
Required Qualifications:
- Education: High school diploma or equivalent.
- Communication: Excellent verbal and written communication skills and the ability to interact professionally with employees, visitors, and clients.
- Computer Skills: Proficiency in Microsoft Outlook, Excel, and Word.
- Organization: Strong organizational skills, attention to detail, and the ability to prioritize tasks effectively.
- Time Management: Ability to plan work, manage competing priorities, and meet deadlines.
- Customer Service: Ability to provide a welcoming, helpful, and professional experience for guests and employees.
- Teamwork: Ability to work collaboratively with colleagues, supervisors, Security, and other departments.
- Initiative: Self-motivated, proactive, and capable of working independently.
- Adaptability: Ability to work under pressure and manage a varied and complex workload efficiently.
- Accuracy: Ability to maintain accurate badge inventories, visitor logs, supply records, and administrative documentation.
- Professionalism: Ability to handle front-desk security responsibilities and sensitive facility information appropriately.
Benefits:
- Benefits are available to full-time employees after 90 days of employment.
- A 401(k) with company match is available after 1 year of service.
Important Information for Candidates:
- Work Location: Onsite in Lewisville, Texas.
- Assignment Dates: November 16, 2026, through March 5, 2027.
- Pay Rate: $25.50–$35.50 per hour.
- Employment Opportunity: Temp-to-perm, with the potential for an extension or permanent placement based on business needs.
- Work Environment: Professional office and reception setting with frequent interaction with guests, employees, and clients.
- Primary Focus: Front-desk operations, visitor coordination, building access, customer service, and administrative support.
- Technology Requirements: Daily use of Microsoft Outlook, Excel, Word, telephone systems, and administrative tracking tools.
- Security Responsibilities: Must be comfortable managing visitor access and coordinating badge requests with Security.