Receptionist

Manpower Group (USA); Traverse City (MI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

Manpower Group (USA) is seeking a Receptionist in Traverse City, MI. The role supports the Customer Service Department and daily office operations, requiring excellent communication and strong organizational skills.

A proactive attitude helps the successful candidate thrive in a dynamic team environment. The position involves handling front-desk tasks, scheduling service visits, assisting customers with inquiries, and coordinating with field technicians.

Qualifications

• Excellent communication skills and professional phone etiquette.
• Strong organizational abilities with accuracy in records and scheduling.
• Proactive attitude to anticipate client needs and assist teammates.

Responsibilities

• Serve as the first point of contact for customers via phone and in person.
• Schedule and confirm service appointments, repairs, installations, and maintenance visits.
• Assist customers with inquiries regarding services, pricing, and availability.
• Coordinate with technicians to optimize service routes and communicate details.
• Maintain accurate customer records, prepare work orders and invoices, handle billing inquiries.

Skills

Communication

Organization

Proactive attitude

Education

High school diploma or equivalent

Job description

Our client, a leading service provider in the Traverse City area, is seeking a Receptionist to join their team. As a Receptionist, you will be part of the Customer Service Department supporting daily office operations. The ideal candidate will have excellent communication skills, strong organizational abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: Receptionist

Location: Traverse City, MI

Pay Range: $18/hr

Shift: 8:00am - 4:30pm Monday-Friday

What's the Job?

• Serve as the first point of contact for customers, answering incoming calls professionally and courteously
• Schedule and confirm service appointments, repairs, installations, and maintenance visits
• Assist customers with inquiries regarding services, pricing, and appointment availability
• Coordinate with technicians to optimize daily service routes and communicate appointment details
• Maintain accurate customer records, prepare work orders, invoices, and handle billing inquiries

What's Needed?

• High school diploma or equivalent required
• Previous experience in receptionist, customer service, or administrative roles preferred
• Experience in a service-based industry is a plus
• Exceptional organizational and multitasking abilities

What's in it for me?

• Opportunity to work in a supportive and dynamic team environment
• Gain valuable experience in a service-oriented industry
• Develop professional skills in customer service and administrative support
• Be part of a company that values diversity and inclusion
• Potential for career growth within the organization

Upon completion of waiting period, associates are eligible for:

• Medical and Prescription Drug Plans
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)