Receptionist Scheduler Sleep Center

MercyOne; West Des Moines (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a Receptionist Scheduler for its Sleep Center. The role involves greeting patients, scheduling appointments, and handling insurance details. Candidates should have a high school diploma and experience in customer service, preferably in a medical setting. Join a diverse team committed to providing excellent patient care.

Qualifications

• Minimum six months of experience working with the public.
• Preferred: Six months of medical experience or completion of a medical program.
• Knowledge of medical office practices and insurance regulations.

Responsibilities

• Greeting patients and visitors, answering calls, and providing information.
• Scheduling patient appointments and maintaining sleep study schedules.
• Verifying insurance information prior to studies.

Skills

Customer Service

Medical Terminology

Scheduling

Communication

Insurance Knowledge

Education

High school diploma or GED

Job description

Join to apply for the Receptionist Scheduler Sleep Center role at MercyOne.

Responsibilities include:

1. Greeting patients and visitors, answering calls, and providing information per Sleep Center policies.
2. Performing secretarial duties such as typing, filing, and stocking supplies.
3. Scheduling patient appointments and maintaining sleep study schedules.
4. Ensuring accurate collection of patient demographics, insurance details, and scheduling information.
5. Ordering exams accurately to comply with medical necessity requirements.
6. Verifying insurance information prior to studies.
7. Making reminder calls to patients and preparing charts.
8. Posting charges for sleep studies.
9. Participating in staff development and orientation activities.

Additional duties include maintaining organized documentation, reconciling payments, and stock management.

Minimum requirements:

• High school diploma or GED.
• Six months of experience working with the public.
• Preferred: Six months of medical experience or completion of a medical program.
• Knowledge of medical office practices, equipment, terminology, and insurance regulations.
• Preferred: Experience with multi-line phones and third-party insurance regulations.

MercyOne is committed to diversity and inclusion, offering equal employment opportunities without discrimination.