Patient Services Specialist - Mercy South Sleep Center

Mercy; St. Louis (MO); Sur place; USD 45 000 - 55 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Résumé du poste

A leading healthcare provider located in St. Louis is seeking a Patient Services Specialist for the Mercy Sleep Center. This full-time role involves ensuring smooth patient access, coordinating diagnostic scheduling, and managing prior authorizations. Ideal candidates will have strong communication skills and at least 2 years of experience in scheduling and authorization. Join a collaborative team that prioritizes innovation and patient care, with excellent benefits including health coverage and tuition support.

Qualifications

• 2 years combined experience in prior authorization and scheduling.
• Knowledge of self-pay collections, medical terminology, ICD10 preferred.
• Experience with Epic RC/EMR is preferred.

Responsabilités

• Complete prior authorizations and manage preregistration tasks.
• Coordinate patient scheduling for diagnostic sleep studies.
• Assist with insurance verification processes.

Connaissances

Proficiency in computers, typing, and Microsoft Office

Excellent verbal communication skills

Ability to prioritize work and handle multiple tasks

Excellent interpersonal skills

Attention to detail

Interpersonal skills

Formation

High school diploma or equivalent

Outils

Epic RC/EMR system

Description du poste

Find Your Calling at Mercy!

As a Patient Services Specialist supporting the Mercy Sleep Center, you will play a key role in ensuring smooth and efficient patient access. Core responsibilities include completing prior authorizations, managing preregistration tasks, and coordinating patient scheduling for diagnostic sleep studies and neurodiagnostic procedures.

Position Details

Patient Services Specialist

Mercy South Sleep Center
10012 Kennerly Road, Suite 204
St. Louis, MO 63128

Schedule

Full Time, Monday through Friday, 40 hours/week

Qualifications

Education

• High school diploma or equivalent.

Skills, Knowledge, & Abilities

• Proficiency in computers, typing, and Microsoft Office.
• Knowledgeable in practices involving patient scheduling/pre-authorization/pre-certification/referral process and coordination of other services related to insurance verification.
• Basic knowledge of self-pay collections, medical terminology, ICD10, and/or a functional understanding of insurance is preferred.
• Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view.
• Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail.
• Ability to prioritize work and handle a variety of tasks simultaneously.
• Must possess excellent interpersonal skills and can interact on a professional level with individuals from diverse backgrounds.

Experience

• 2 years combined experience in prior authorization and scheduling.
• Knowledge of and experience using an Epic RC/EMR system is preferred.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you’ll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you’ll grow with us.