Receptionist & Sales Support – Insurance Team

Shay Brown - State Farm Agent; Rock Falls (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Performance bonus

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Shay Brown - State Farm Agent is seeking a Receptionist to greet clients, manage calls, schedule appointments, and maintain records. You will engage customers to identify opportunities and support the team with essential admin tasks.

The ideal candidate thrives in a fast-paced, people-focused environment, enjoys sales conversations, and contributes to a positive, growth-oriented office culture.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers in person and by phone and route to team members.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options and follow up.
• Provide excellent customer service and support team projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Shay Brown - State Farm Agent is seeking a Receptionist to greet clients, manage calls, schedule appointments, and maintain records. You will engage customers to identify opportunities and support the team with essential admin tasks.

The ideal candidate thrives in a fast-paced, people-focused environment, enjoys sales conversations, and contributes to a positive, growth-oriented office culture.