Receptionist & Client Care Specialist – Insurance Team

Shane Taylor - State Farm Agent; Los Angeles (CA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Opportunity for advancement

Job summary

Shane Taylor - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to warmly greet customers, answer calls, and route inquiries to the right teammates. You will manage appointments, maintain records, and support daily office operations in a service-driven, friendly environment.

Join a team that values integrity, customer focus, and collaboration, with licensing support, a strong benefits package, and opportunities for advancement as you grow in the insurance industry.

Qualifications

• Previous experience in receptionist or customer service roles.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Comfortable with sales conversations and CRM systems.
• Customer-focused mindset and professional presentation.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to identify opportunities to discuss insurance options.
• Provide excellent service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Sales conversations

Customer service

Tools

Microsoft Office

CRM systems

Job description

Shane Taylor - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to warmly greet customers, answer calls, and route inquiries to the right teammates. You will manage appointments, maintain records, and support daily office operations in a service-driven, friendly environment.

Join a team that values integrity, customer focus, and collaboration, with licensing support, a strong benefits package, and opportunities for advancement as you grow in the insurance industry.