Receptionist & Program Aide

Salvation Army A Georgia Corp; Amarillo (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Retirement Savings Plan Available

Supplemental Insurance Available

Voluntary Life Insurance

Job summary

Salvation Army A Georgia Corp in Amarillo seeks a reliable receptionist to welcome visitors and answer inquiries, provide accurate information, and route calls. The role includes processing donations receipts and assisting with Angel Tree distribution during the Christmas season.

Strong clerical skills and basic typing/filing are required. High school diploma or GED is preferred, with customer service experience a plus in a busy nonprofit environment.

Qualifications

• High school diploma or GED or equivalent experience.
• Experience in customer service or receptionist roles is preferred.
• Ability to read, write and communicate in English clearly.

Responsibilities

• Answer the telephone and transfer calls to the appropriate destination.
• Greet and announce visitors in a courteous manner.
• Provide information and referrals to callers and visitors.
• Sort and distribute mail; ensure mail reaches the correct destinations.
• Receive and prepare receipts for donations and packages delivered to the lobby.
• Assist with Angel Tree distribution program during Christmas season.
• Provide administrative support for the Angel Tree program.

Skills

Customer service

Reception duties

Clerical work

Phone handling

Education

High school diploma or GED

Tools

Telephone switchboard

Job description

Schedule/Hours: Monday-Friday 9am-2pmJob Summary:Provides general program and information about the Corps operations and services; receives and receipts deliveries and donations; greets and announces visitors and clients; provides administrative assistance for the Social Services, Food Pantry and Christmas Season Programs; performs routine clerical work such as typing and filing.Key Responsibilities:Answers the telephone and transfers calls to the appropriate destination; responds to callers’ questions and provides accurate informationReceives, greets and announces visitors in a courteous and tactful mannerProvides assistance to callers and visitors by answering questions and providing instructions and referralsSorts and distributes mail; ensures all mail reaches appropriate destinationReceives and prepares receipts for donations, packages, express mail and items delivered to the lobbyAssists Program Coordinator during the Christmas Season with all aspects of the Angel Tree distribution programProvides administrative support for the Angel Tree program.Physical requirements and Working Conditions:Ability to meet attendance requirements.Ability to read, write and communicate the English language effectively.Ability to operate a telephone and/or switchboard.Ability to sort documents alphabetically and numerically.Ability to perform continuous walking, stooping, standing, and climbing while functioning in the food pantry capacity.Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (up to 25 lbs.) occasionally.Working Conditions:Work is usually performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.Employee Benefits:Paid Time OffRetirement Savings Plan AvailableSupplemental Insurance AvailableVoluntary Life Insurance and more!Education and Experience:High school diploma or G.E.D.,andPrior experience working with the public performing customer service or receptionist responsibilities,orAny equivalent combination of training and experience which provides the necessary knowledge, skills and abilities.Certifications:Valid State Drivers License (Preferred)Equal Opportunity Employer: Veterans/ Disabled