Receptionist & Program Aide (8677)

The Salvation Army; Amarillo (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Paid Time Off

Retirement Savings Plan

Supplemental Insurance

Voluntary Life Insurance

Job summary

The Salvation Army in Amarillo, TX is seeking a part-time Admin Support worker for the Amarillo Corps. The role involves general program information, handling donations, and assisting in social services, food pantry, and Christmas programs.

Primary duties include reception, answering calls, greeting visitors, and providing clerical support. Candidates should have a high school diploma or GED and prior customer service experience; evening or weekend flexibility may be required.

Qualifications

• High school diploma or GED required.
• Prior experience in customer service or receptionist duties preferred.
• Any equivalent combination of training and experience accepted.

Responsibilities

• Answers the telephone and transfers calls; provides information to callers.
• Greets and announces visitors in a courteous manner.
• Provides information and referrals to callers and visitors.
• Sorts and distributes mail and receipts deliveries and donations.
• Supports Angel Tree program administration during the Christmas Season.

Skills

Customer service

Education

High School Diploma or GED

Job description

Job Details: Job Location: TX-Amarillo Corps n Admin n Social Sev - Amarillo, TX 79101, Education Level: High School Diploma/GED, Job Category: Admin Support, Schedule/Hours: Monday-Friday 9am-2pm

Job Summary:

Provides general program and information about the Corps operations and services; receives and receipts deliveries and donations; greets and announces visitors and clients; provides administrative assistance for the Social Services, Food Pantry and Christmas Season Programs; performs routine clerical work such as typing and filing.

Key Responsibilities:

• Answers the telephone and transfers calls to the appropriate destination; responds to callers’ questions and provides accurate information
• Receives, greets and announces visitors in a courteous and tactful manner
• Provides assistance to callers and visitors by answering questions and providing instructions and referrals
• Sorts and distributes mail; ensures all mail reaches appropriate destination
• Receives and prepares receipts for donations, packages, express mail and items delivered to the lobby
• Assists Program Coordinator during the Christmas Season with all aspects of the Angel Tree distribution program
• Provides administrative support for the Angel Tree program.

Physical requirements and Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability to operate a telephone and/or switchboard.
• Ability to sort documents alphabetically and numerically.
• Ability to perform continuous walking, stooping, standing, and climbing while functioning in the food pantry capacity.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (up to 25 lbs.) occasionally.

Working Conditions:

Work is usually performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits:

• Paid Time Off
• Retirement Savings Plan Available
• Supplemental Insurance Available
• Voluntary Life Insurance and more!

What we are looking for in you: Education and Experience:

• High school diploma or G.E.D.,
• and
• Prior experience working with the public performing customer service or receptionist responsibilities,
• or
• Any equivalent combination of training and experience which provides the necessary knowledge, skills and abilities.

Certifications:

Valid State Drivers License (Preferred)

Equal Opportunity Employer: Veterans/ Disabled