Receptionist

Autumn View Gardens Creve Coeur; Maryland Heights (MO); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Medical Insurance (HDHP or PPO)

Vision/Dental/Life Insurance

Health Savings Account with Company 1

Flexible Spending Account

Company 403(b) Plan with Match

Paid Vacation

Paid Personal, Sick and Holidays

Paid Volunteer Program

Total Care EAP (Employee Assistance)

Wages on Demand

Job summary

Bethesda Senior Living Communities is seeking a PRN receptionist to greet residents and visitors and provide exceptional customer service in a busy community setting. You will manage a multi-line phone system, relay messages, and assist with mailings and routine office tasks.

The role requires a pleasant, professional demeanor, strong communication skills, and the ability to lift up to 20 pounds. This position supports a warm, organized environment for residents, families, vendors, and staff.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Ability to operate a multi-line phone system.
• Strong written and verbal communication.
• Ability to lift up to 20 pounds.

Responsibilities

• Manage a multi-line telephone system and relay messages accurately and politely.
• Greet residents, family members, applicants, visitors, vendors, and staff to provide a positive first impression.
• Distribute and send mail and faxes; maintain office supplies inventory.
• Assist managers with special projects and mailings as requested.
• Support Executive Director and Business Office Manager as needed.
• Maintain confidentiality of residents' personal information and uphold residents' rights.

Skills

Customer service

Telephone management

Communication

Organizational skills

Confidentiality

Teamwork

Education

High School Diploma or equivalent

Tools

Multi-line phone system

Job description

Receptionist - PRNLooking for a receptionist to join our team on an as needed basis. The receptionist provides a positive first impression and quality customer service to residents, family members, applicants, visitors, vendors, and team members upon entering the community.Benefits Include:Medical Insurance - HDHP or PPO (Full-time employees only)Vision/Dental/Life Insurance (Full-time employees only)Health Savings Account with Company Match (Full-time employees only)Flexible Spending AccountCompany matching 403(b) PlanPaid VacationPersonal, Sick and HolidaysPaid Volunteer ProgramTotal Care EAP (Employee Assistance Program)Wages on DemandThese benefits may be reduced depending on FT, PT, PRN or temporary job status. To receive certain benefits, eligible employees may be required to meet participation requirements and pay required premiums and other contributions.Bethesda Senior Living Communities reserves the right to pay a wage/salary that is lower or higher than the above posted compensation range.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Manages a multi-line telephone system by answering calls in a timely manner, relaying messages accurately and in a courteous, customer friendly manner.Provides a positive first impression of the community to all customers.Distributes and sends mail and faxes.Maintains inventory of office supplies.Assists managers in special projects and mailings as requested.Assists Executive Director and Business Office Manager as needed.Maintains confidentiality of residents’ personal information in and out of the community and protects and supports residents’ rights.Maintains a professional appearance and demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests.Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance.Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents’ / guests’ requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes.Performs all other duties as assigned or required.Managerial Breadth/Scope of JobThere are no managerial responsibilities.Knowledge/ Skills/AbilitiesAbility to maintain a positive, pleasant manner in a stressful, demanding environment.Ability to maintain composure during frequent interruptions and in emergency situations.Ability to read, write and verbalize understanding of written documentation, verbal instructions, and policies and procedures.Ability to work independently without direct supervision by following community procedures and guidelines and using good judgmentDemonstrates a SERVANT heart and attitude by following our Mission Statement.Education/ExperienceHigh School Graduate or equivalent required.Working Environment/Physical RequirementsEnvironment is indoors in an open area office space with frequent distractions. Must be able to lift 20 pounds frequently when receiving and maintaining office supplies for store room.