Receptionist - Part Time

Bethesda Group; Loveland (CO); On-site; USD 22,041 - 23,419; Part time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Health Savings Account with Company<br

Job summary

Qualifications

• High School Diploma or equivalent required.
• Weekend/evening/holiday availability as needed.
• Strong customer service mindset and professionalism.

Responsibilities

• Manage a multi-line telephone system and relay messages accurately.
• Provide a warm, welcoming first impression to residents, families, visitors and staff.
• Handle mail and faxes; maintain office supply inventory.
• Support managers with special projects and mailings as requested.
• Maintain confidentiality of residents' information and uphold dining room operations.

Skills

Customer service

Front desk operations

Multiline phone system

Communication

Professional demeanor

Education

High School

Job description

Job Details

Job Location: 369 Bethesda Gardens Loveland - Loveland, CO 80538

Position Type: Part Time

Education Level: High School

Salary Range: $16.00 - $17.00 Hourly

Position Overview

Receptionist (Part-Time) Must be available to work weekends, evenings, and holidays as needed.

The Receptionist serves as the first point of contact for the community, creating a warm, welcoming, and professional experience for residents, family members, prospective residents, visitors, vendors, and team members. This role is responsible for providing exceptional customer service, managing front desk operations, and ensuring all guests receive prompt assistance and support upon entering the community. The Receptionist helps foster a positive environment that reflects the community's commitment to hospitality, respect, and quality service.

Benefits Include:

• Medical Insurance - HDHP or PPO (Full-time employees only)
• Vision/Dental/Life Insurance (Full-time employees only)
• Health Savings Account with Company Match (Full-time employees only)
• Flexible Spending Account
• Company matching 403(b) Plan
• Paid Vacation
• Personal, Sick and Holidays
• Paid Volunteer Program
• Total Care EAP (Employee Assistance Program)
• Wages on Demand

These benefits may be reduced depending on FT, PT, PRN or temporary job status. To receive certain benefits, eligible employees may be required to meet participation requirements and pay required premiums and other contributions.

Bethesda Senior Living Communities reserves the right to pay a wage/salary that is lower or higher than the above posted compensation range.

Essential Functions

• Manages a multi-line telephone system by answering calls in a timely manner, relaying messages accurately and in a courteous, customer friendly manner.
• Provides a positive first impression of the community to all customers.
• Distributes and sends mail and faxes.
• Maintains inventory of office supplies.
• Assists managers in special projects and mailings as requested.
• Assists Executive Director and Business Office Manager as needed.
• Maintains confidentiality of residents’ personal information in and out of the community and protects and supports residents’ rights.
• Maintains a professional appearance and demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests.
• Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance.
• Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents’ / guests’ requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes.
• Performs all other duties as assigned or required.

Managerial Breadth / Scope of Job

There are no managerial responsibilities.

Qualifications / Knowledge / Skills / Abilities

• Ability to maintain a positive, pleasant manner in a stressful, demanding environment.
• Ability to maintain composure during frequent interruptions and in emergency situations.
• Ability to read, write and verbalize understanding of written documentation, verbal instructions, and policies and procedures.
• Ability to work independently without direct supervision by following community procedures and guidelines and using good judgment.
• Demonstrates a SERVANT heart and attitude by following our Mission Statement.

Education / Experience

High School Graduate or equivalent required.

Working Environment / Physical Requirements

Environment is indoors in an open area office space with frequent distractions. Must be able to lift 20 pounds frequently when receiving and maintaining office supplies for store room.