Business Office Manager

The Gardens at ViewPointe; Colorado Springs (CO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Vision/Dental/Life insurance

Health Savings Account

Flexible Spending Account

Company 403(b) Plan

Paid Vacation

Personal, Sick and Holidays

Paid Volunteer Program

EAP

Wages on Demand

Job summary

The Gardens at ViewPointe in Colorado Springs is seeking a diligent Business Office Manager to oversee payroll, accounting, and front-desk operations for our senior living community.

You will balance books, coordinate with the corporate office, manage payroll with ADP, and ensure accurate resident and staff records while delivering friendly service to residents and families. The role requires Monday–Friday work with occasional variable hours for events.

Qualifications

• Must possess payroll knowledge and skills.
• Excellent organizational, customer service, interpersonal, time management, and communication skills.
• Must possess accounting knowledge and skills.
• Must be able to multi-task and work with frequent interruptions.
• Experience with Microsoft Office Suite and ADP Payroll software.

Responsibilities

• Performs payroll functions accurately and in accordance with policies.
• Maintains employee confidentiality in all matters relating to salaries and benefits.
• Reviews accounts payable invoicing for coding and proper authorization before submission to corporate office.
• Communicates accounts receivable information to the central business office daily.
• Makes daily deposits and coordinates billings/collections as needed.
• Keeps resident and personnel files accurate and complete.
• Assists with front desk coverage and coordination of meal service.

Skills

Payroll

Accounting

MS Office

ADP Payroll

Customer service

Organizational skills

Education

High school diploma or equivalent

2 years college in HR/Accounting

Tools

ADP Payroll

Job description

We’re looking for a talented Business Office Manager to join our dedicated team at The Gardens at ViewPointe! If you have a passion for serving seniors and excel in a fast-paced, collaborative environment, we’d love to hear from you.This Monday-Friday position includes MOD duties once a month, with weekend and holiday availability required.Join us in making a meaningful difference in the lives of our residents while contributing to the success of our thriving senior living community. Apply today!Benefits Include:Medical Insurance - HDHP or PPO (Full-time employees only)Vision/Dental/Life Insurance (Full-time employees only)Health Savings Account with Company Match (Full-time employees only)Flexible Spending AccountCompany matching 403(b) PlanPaid VacationPersonal, Sick and HolidaysPaid Volunteer ProgramTotal Care EAP (Employee Assistance Program)Wages on DemandThese benefits may be reduced depending on FT, PT, PRN or temporary job status. To receive certain benefits, eligible employees may be required to meet participation requirements and pay required premiums and other contributions.Bethesda Senior Living Communities reserves the right to pay a wage/salary that is lower or higher than the above posted compensation range.ESSENTIAL FUNCTIONSReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Uses established phone etiquette while answering the telephone in a positive and cheerful manner.Provides excellent customer service and communication to residents, families, guests, employees, and vendors.Establishes rapport and provides tours to potential residents and their family members that reflect the mission and vision of the community and is geared towards the needs of the family.Performs payroll functions accurately and in accordance with our policies and procedures. Maintains employee confidentiality in all matters relating to salaries and benefits.Ensures check book, petty cash, and resident personal needs funds are accurately maintained and balanced, with each transaction fully authorized and supported by receipts and/or signature.Communicates accounts receivable information, such as additions, adjustments, transfers, and changes to the corporate office (central business office) on a daily basis within 2 business days of the event.Uses the tools available to coordinate or bill accounts receivable and perform collections on delinquent accounts receivable.Makes daily deposits of customer payments.Reviews all accounts payable invoicing for coding and proper authorization before submission to the corporate office/central business office.Requests and analyzes vendor statements, researching delinquent balances on accounts in order to bring and keep accounts current.Prepares and sends weekly and monthly packets to the corporate office to include Accounts Payable, Weekly Cash Reports, Census, and other reporting required on a periodic basis.Provides a positive, educational, and quality orientation for new employees.Receives and assists employees with completion of benefit information. Ensures all information is sent to corporate Human Resources in a timely and accurate manner.Ensures all resident files are accurate and complete.Maintains confidentiality of residents’ personal information in and out of the community and protects and supports residents’ rights.Maintains all personnel files accurately and completely according to corporate, federal and state regulations.Maintains I-9s in a timely manner and in accordance with Federal guidelines and ensures appropriate identification is current.Assists managers in checking references on potential employees.Ensures completion of all background checks in accordance with state and company policies prior to the start date of new employees.Assists managers in completion of unemployment requests for information in accordance with state timelines.Receives, sorts, and delivers mail in accordance with community policy.Assists with special events as requested.Maintains inventory of office supplies.Maintains a professional appearance and demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests.Provide support by covering the front desk when there is not a receptionist at the community or during periods when a receptionist is not available, ensuring a seamless and professional first point of contact for visitors and callers.Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents’ / guests’ requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes.Performs all other duties as assigned or required.Managerial Breadth/Scope of JobThis role may include supervisor duties, depending on the specific needs and structure of the community.Knowledge/Skills/AbilitiesMust possess payroll knowledge and skills.General office procedures and basic human resources knowledge is required.Must have excellent organizational, customer service, interpersonal, time management, and communication skills.Must possess accounting knowledge and skills.Must be able to multi-task and work with frequent interruptions.Must be knowledgeable in the use of word processing, spreadsheets, copiers, printers, personal computers, calculators, and other office equipment.Must be a self-starter and trustworthy.Must have experience in Microsoft Office Suite, including Word, Excel, Power Point, Outlook, and ability to work with ADP Payroll software.Demonstrates a SERVANT heart and attitude by following our Mission Statement.Education/Experience: Must possess the equivalent of a high school degree or greater. Minimum of two years college with human resources, accounting, or administrative emphasis is preferred. A minimum of two years experience in an office setting is required.Working Environment/Physical Requirements: Basic office setting with light physical effort required to lift objects up to 20 pounds occasionally and up to 10 pounds frequently. The position requires extensive periods of sitting and the ability to work on computer >50% of the day. The individual must possess the ability to manage frequent interruptions and to return to the task at hand quickly. The position requires frequent bending, stooping, grasping, and repetitive keyboarding.