Weekend Receptionist

Bethesda Group; Ellisville (MO); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Medical Insurance

Vision/Dental/Life Insurance

Health Savings Account with Company-MT

Flexible Spending Account

Company matching 403(b) Plan

Paid Vacation

Paid Holidays

Wages on Demand

Paid Volunteer Program

Employee Assistance Program

Job summary

Bethesda Senior Living Communities is seeking a Weekend Receptionist in Ellisville, MO. This part-time role involves greeting residents, families and visitors and providing a positive first impression with quality customer service.

You will manage a multi-line phone system, relay messages, handle mail, and assist with general office tasks. High school diploma required; hospital/senior living environment experience is a plus. This position supports a welcoming community atmosphere.

Qualifications

• Strong customer service orientation in a guest-facing role.
• Clear written and verbal communication with residents and visitors.
• Ability to maintain confidentiality and exercise good judgment.
• Capable of managing multiple tasks and prioritizing in a busy lobby.

Responsibilities

• Greet residents, family members, applicants, visitors and vendors in a welcoming manner.
• Answer a multi-line phone system promptly and relay messages accurately.
• Distribute mail and faxes and maintain office supplies inventory.
• Support managers on special projects and mailings as needed.
• Protect residents' privacy and uphold a professional environment.
• Coordinate meal service coverage and assist dining staff as required.
• Perform other duties as assigned.

Skills

Customer service

Communication

Professionalism

Discretion

Multitasking

Education

High School Diploma

Job description

Job Details

Job Location: 363 Autumn View Gardens Ellisville - Ellisville, MO 63011

Position Type: Part Time

Education Level: High School

Salary Range: $15.00 - $16.00 Hourly

Weekend Receptionist

The receptionist provides a positive first impression and quality customer service to residents, family members, applicants, visitors, vendors, and team members upon entering the community.

Benefits Include:

• Medical Insurance - HDHP or PPO (Full-time employees only)
• Vision/Dental/Life Insurance (Full-time employees only)
• Health Savings Account with Company Match (Full-time employees only)
• Flexible Spending Account
• Company matching 403(b) Plan
• Paid Vacation
• Personal, Sick and Holidays
• Paid Volunteer Program
• Total Care EAP (Employee Assistance Program)
• Wages on Demand

These benefits may be reduced depending on FT, PT, PRN or temporary job status. To receive certain benefits, eligible employees may be required to meet participation requirements and pay required premiums and other contributions.

Bethesda Senior Living Communities reserves the right to pay a wage/salary that is lower or higher than the above posted compensation range.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manages a multi-line telephone system by answering calls in a timely manner, relaying messages accurately and in a courteous, customer friendly manner.
• Provides a positive first impression of the community to all customers.
• Distributes and sends mail and faxes.
• Maintains inventory of office supplies.
• Assists managers in special projects and mailings as requested.
• Assists Executive Director and Business Office Manager as needed.
• Maintains confidentiality of residents’ personal information in and out of the community and protects and supports residents’ rights.
• Maintains a professional appearance and demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests.
• Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance.
• Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents’ / guests’ requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes.
• Performs all other duties as assigned or required.

Managerial Breadth/Scope of Job

There are no managerial responsibilities.

QualificationsKnowledge/ Skills/Abilities

• Ability to maintain a positive, pleasant manner in a stressful, demanding environment.
• Ability to maintain composure during frequent interruptions and in emergency situations.
• Ability to read, write and verbalize understanding of written documentation, verbal instructions, and policies and procedures.
• Ability to work independently without direct supervision by following community procedures and guidelines and using good judgment
• Demonstrates a SERVANT heart and attitude by following our Mission Statement.

Education/Experience

High School Graduate or equivalent required.

Working Environment/Physical Requirements

Environment is indoors in an open area office space with frequent distractions. Must be able to lift 20 pounds frequently when receiving and maintaining office supplies for store room.