Receptionist (PER DIEM)

Masonicare; Farmington (CT); On-site; USD 10,000 - 60,000; Part time

Job summary

Masonicare seeks a per diem Receptionist for its Farmington location. This role involves greeting visitors, coordinating activities, and assisting with administrative tasks. Ideal candidates will have a high school diploma and customer service experience, demonstrating a commitment to person-centered care.

Qualifications

• High School diploma or equivalent required.
• Customer service and office experience preferred.

Responsibilities

• Greets and assists visitors and residents.
• Coordinates recreation activities and schedules transportation requests.
• Maintains files and handles correspondence.

Skills

Customer service

Communication

Organization

Education

High School or equivalent

Job description

Receptionist (PER DIEM)

Masonicare at Middlewoods of Farmington - Farmington, CT

Per Diem

Summary of Position:

Greets, assists, and directs visitors, residents, and other callers. Coordinates with Recreation Department to provide various recreation activities.

Essential Duties and Responsibilities:

1. Maintains established departmental policies and procedures, objectives, quality assurance program, and safety standards.
2. Provides assistance, guidance, and direction to visitors and residents. Ascertains the nature of their business; assists and/or directs visitors and residents to various locations in Assisted Living and Memory Care communities when appropriate. Calls for an escort when necessary.
3. Receives messages, flowers, newspapers, and other items and notifies appropriate staff. Delivers or arranges for the delivery of items to residents and staff.
4. Performs various recreation activities, such as exercise, games, and discussion groups.
5. Maintains files on residents’ requests for meal service and other needs. Maintains directory and files on current residents, their locations, status, and other pertinent information according to established procedures.
6. Assists in care and maintenance of department equipment and supplies.
7. Participates in educational programs and in-service meetings; attends meetings as required.
8. Handles all incoming emergencies through Call-for-Aid System. Notifies and directs appropriate staff.
9. Schedules resident transportation requests.
10. Inputs maintenance and housekeeping work orders.
11. Maintains Outlook calendar for guest room reservations.
12. Fills in as needed for Administrative Assistants.
13. Sorts and distributes all incoming correspondence.
14. Assists staff with administrative duties and requests.
15. Receives daily prescriptions from various pharmacies.
16. Performs all other duties as assigned.

Qualifications:

Education: High School or equivalent

Experience: Customer service and office experience preferred.

Licensure: None

Knowledge/Skills/Abilities:

Provides care and services demonstrating behaviors and principles of person-centered care, including dignity, respect, compassion, coordinated support, and personalized care.

This description reflects major responsibilities and duties but does not encompass minor duties or additional responsibilities that may be assigned.