Receptionist (opens in new tab)

Pearl Pointe Nursing & Rehab; Freeport (IL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dynamic environment

Growth opportunities

Make a difference

Job summary

Pearl Pointe Nursing & Rehab in Freeport, Illinois, is seeking a professional Receptionist to create a welcoming, organized front-desk environment. You will greet patients, handle calls, manage scheduling, and support administrative tasks to ensure efficient operations.

The role emphasizes strong customer service, attention to detail, and collaboration with care teams to maintain smooth information flow in a dynamic healthcare setting.

Qualifications

• Strong communication and customer service skills are essential.
• Ability to work in a fast-paced environment with flexibility and adaptability.
• Proficiency with Microsoft Office and EMR systems is required.

Responsibilities

• Greet patients and families, answer phone calls, and respond to inquiries.
• Manage front desk tasks including scheduling, check-ins, and administrative duties.
• Maintain accurate records and generate/compile reports as needed.
• Provide exceptional customer service and resolve concerns promptly.
• Collaborate with care teams to ensure smooth information flow.

Skills

Communication

Customer service

Adaptability

Tools

Microsoft Office

EMR (Electronic Medical Records)

Job description

Receptionist

Join Pearl Pointe in Freeport, Illinois, in providing exceptional Skilled Nursing services

At Pearl Pointe, we believe that a healthy community requires a strong foundation. As a Receptionist, you will play a vital role in creating a welcoming and professional atmosphere for our patients, families, and staff. We are seeking a friendly and organized individual to join our team and provide exceptional administrative support.

About the Role:

• Greeting patients and families, answering phone calls, and responding to inquiries
• Managing the front desk, including scheduling appointments, checking in patients, and handling administrative tasks
• Maintaining accurate and up-to-date records and reports
• Providing exceptional customer service, responding to concerns, and resolving issues promptly
• Collaborating with the care team to ensure a smooth and efficient flow of information

What We Offer:

• A dynamic and supportive work environment with a dedicated team of healthcare professionals
• Opportunities for personal and professional growth in a rapidly evolving industry
• A chance to make a real difference in the lives of our patients and their families

Requirements:

• Strong communication and customer service skills
• Ability to work in a fast-paced environment with flexibility and adaptability
• Proficiency in Microsoft Office and electronic medical records systems

We are committed to creating a diverse and inclusive workforce. If you are passionate about providing exceptional care and service, we encourage you to apply for this rewarding opportunity.