Receptionist & Office Operations Coordinator

The Center for Youth Services, Inc.; City of Rochester (NY); Sur place; USD 26 000 - 29 000; Plein temps

Résumé du poste

The Center for Youth Services, Inc. is seeking a Receptionist to provide front-desk support at the Monroe Avenue office. You will handle calls, greet visitors, manage mail, and assist with scheduling and basic office duties.

Ideal candidates will have a high school diploma or GED and at least one year of reception or clerical experience, with strong communication and computer skills. This role emphasizes teamwork, professionalism, and customer service in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of experience in reception, clerical, or general office support.
• Proficiency in computer applications and strong communication, organizational, and customer service skills are essential.

Responsabilités

• Answer, screen, and direct incoming telephone calls using a multi-line phone system.
• Greet visitors and clients professionally and provide assistance as needed.
• Receive, sort, and distribute incoming and outgoing mail and faxes daily.
• Coordinate vehicle and meeting room reservations.
• Coordinate food orders for agency programs and meetings.
• Provide clerical support, including data entry and other administrative tasks as assigned.
• Provide crisis response support in coordination with the agency's Triage Team.

Connaissances

Phone system

Customer service

Data entry

Microsoft Word

Formation

High school diploma or GED

Outils

Microsoft Office

Description du poste

The Center for Youth Services, Inc. is seeking a Receptionist to provide front-desk support at the Monroe Avenue office. You will handle calls, greet visitors, manage mail, and assist with scheduling and basic office duties.

Ideal candidates will have a high school diploma or GED and at least one year of reception or clerical experience, with strong communication and computer skills. This role emphasizes teamwork, professionalism, and customer service in a fast-paced environment.