Receptionist/ Office Coordinator - Mon - Fri 8am-5pm

Williams Lea; United States; On-site; USD 32,718 - 34,440; Full time

Benefits offered by this job

Various health insurance options

401k Retirement Savings Plan

Paid Time Off (PTO)

Life Insurance

Paid Parental Leave

Short-term & Long-term Disability

Job summary

Williams Lea is seeking a Receptionist/Office Coordinator for our Dallas office to work Monday to Friday from 8:00 am to 5:00 pm. The role involves coordinating workflow, ensuring outstanding client service, and managing various office duties.

The ideal candidate will have a high school diploma and at least three years of office service experience, with strong organizational skills and attention to detail. Benefits include health insurance options, retirement plans, and paid time off.

Qualifications

• Minimum of three years office service experience preferably in a legal, banking, or large corporate environment.
• Experience directing workflow is essential.
• Skilled in using fax, mail, and reprographics equipment.

Responsibilities

• Coordinate workflow within the team, prioritize jobs, and delegate duties.
• Ensure outstanding service to clients while building strong relationships.
• Produce required reports and assist with reception coverage.

Skills

Excellent customer service skills

Organizational skills

Independent decision-making

Problem-solving skills

Attention to detail

Intermediate computer skills

Education

High school diploma or equivalent experience

Tools

Digital reprographics equipment

Fax and mail systems

Job description

Williams Lea is hiring for a Receptionist/Office Coordinator for our Dallas office to work Monday to Friday 8:00 am to 5:00 pm!

Benefits

• Pay: $23.75 - $25.00/hour
• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care
• Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Additional Employee Perks and Discounts

Job Duties

• Coordinate workflow within the team, prioritizing jobs and delegating duties to associates. Assist the team in completing large jobs such as large numbers of reprographics requests or high volumes of incoming/outgoing mail packages
• Ensure team provides outstanding service to clients, while building strong customer relationships
• Immediately elevate operational problems or issues to Lead, Supervisor or Manager
• Produce required reports on schedule
• Provide job intake services as prescribed by manager
• Read, interpret and understand all print request emails and forms
• Communicate with manager and client on job or deadline issues
• Direct Quality Assurance process to maintain efficient workflow and assure client satisfaction
• Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines
• Assess incoming requests selecting the best equipment and resources for successful completion, and load copiers with paper and toner as needed
• Make sure that team is following standard operating procedures at all times
• Train new employees on policies and procedures
• Handle sensitive and/or confidential documents and information. Maintain all logs and reporting documentation as required
• Additional duties as required by client and manager, including but not limited to set‑up conference rooms including audio/visual equipment, furniture configuration, fax and messenger services and food/beverages as needed; assist with reception coverage, including managing multiple phone lines and visitor check‑in
• Must be able to lift up to 50 lbs. on a regular basis. Will assist with month end reports
• Report any facility issues to manager
• Must have good organizational skills. Professional telephone demeanor

Job Qualifications

• High school diploma or equivalent experience
• Minimum of three years office service office services experience preferably in a legal, banking or large corporate environment
• Experience directing workflow
• Skilled in the use of fax, mail, phone & and/or digital reprographics equipment
• Familiar with general fax, mail and reprographics procedures
• Ability to handle sensitive and/or confidential documents and information
• Ability to make independent decisions and use problem‑solving skills
• Capable of demonstrating exemplary work ethics and professionalism at all times
• Ability to work in a fast‑paced team environment
• Attention to detail with emphasis on accuracy and quality
• Ability to prioritize work to balance multiple projects and deadlines
• Ability to cultivate and maintain effective working relationships with clients, team members, manager and others through excellent verbal and written communication skills
• Exceptional customer service skills
• Intermediate computer skills required

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug‑free workplace and performs pre‑employment substance abuse testing.