Hybrid Executive Assistant - Mon - Fri - 8:30am-5:30pm

Williams Lea; Columbus (OH); On-site; USD 41,217 - 43,394; Full time

Benefits offered by this job

Health insurance options

401(k) Retirement Savings Plan with Employer Match

Paid Time Off (PTO)

Short‑term & Long‑term Disability

Job summary

Williams Lea is hiring an Executive Assistant for its Columbus office. This role requires strong organizational skills and a minimum of 5 years' experience supporting executive-level professionals. Responsibilities include overseeing confidential information, managing complex calendars, and facilitating travel arrangements.

The position offers competitive hourly compensation ranging from $29.92 to $31.50, alongside a comprehensive benefits package.

Qualifications

• 5+ years experience supporting an executive level in a professional organization.
• Advanced skills in MS Office and excellent calendar management.
• Ability to manage sensitive and confidential information.

Responsibilities

• Perform administrative support tasks such as scheduling and data entry.
• Coordinate complex meetings and travel arrangements.
• Serve as a subject-matter expert and resources for junior employees.

Skills

Calendar management

MS Office proficiency

Problem-solving skills

Customer service skills

Education

Associate degree or advanced degree preferred

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Position Overview

Williams Lea is hiring an Executive Assistant for our Columbus office. The role requires Monday to Friday, 8:30am to 5:30pm. Compensation ranges from $29.92 to $31.50 per hour.

Benefits

• Health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401(k) Retirement Savings Plan with Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short‑term & Long‑term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Access to on‑site Gym and Café
• Company‑Provided Parking
• Additional Employee Perks and Discounts

Job Duties

• Perform administrative support, including answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other.
• Create reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge).
• Oversee confidential company information including corporate credit card information, P‑cards, employee and client distribution lists, prospective and current employee information.
• Coordinate complex calendar and meetings, including making decisions on behalf of supported professional.
• Book complex travel, accurately planning multi‑leg international trips.
• Communicate and/or respond in an effective, professional manner on behalf of the supported professional.
• Use appropriate logs and/or tracking software for all administrative support work.
• Ensure job tickets are properly filled out before beginning work.
• Assess job requests and ensure appropriate completion of tasks throughout the lifecycle.
• Communicate with team members, lead, supervisor or client supervisor on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Assist in developing training plans and process maps for the administrative operation.
• Deliver training plans to a team of Admins.
• Serve as a subject‑matter expert and resource for junior employees.
• Interact with clients in person, over the phone, via video or electronically in a professional and knowledgeable manner.
• Prioritize workflow and efficiently multi‑task.
• Perform quality assurance on own work and work of others.
• Answer telephone, emails, and place service calls when needed.
• Use equipment and supplies in a cost‑efficient manner.
• Help foster a proactive environment of continuous service enhancement and relationship building with the client.
• Adhere to Williams Lea policies in addition to client site policies.

Qualifications

• Associate degree or advanced degree preferred (experience may be considered in lieu of education).
• 5+ years’ experience supporting an executive level in a professional organization, preferably in the legal or banking industry; or 3+ years in a WilliamsLea client operation.
• Excellent calendar management experience and skills, including coordination of complex executive meetings.
• Advanced in the use of MS Office (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to troubleshoot applicable software.
• Familiar with other software programs for administrative support.
• Previous experience scheduling travel arrangements strongly preferred.
• Previous experience providing administrative support at the executive level preferred.
• Ability to interact well with all levels of management.
• Trusted with highly sensitive and confidential information; handles with professionalism and discretion.
• Strong attention to detail; can work on multiple projects simultaneously with minimal errors.
• Excellent organizational skills and ability to meet deadlines in a timely manner.
• Ability to exercise good judgment to make decisions that conform to business needs and policy.
• Good problem‑solving skills, with the ability to know when to elevate issues to supervision.
• Can work independently with strong decision‑making abilities and collaboratively as part of a team.
• Can work in a fast‑paced, high‑volume environment with efficient multi‑tasking skills.
• Professional communication skills, both verbal and written.
• Proficiency in equipment, technology, software and hardware necessary to perform job functions.
• Self‑motivated with a positive attitude, flexible, proactive, resourceful and efficient.
• Proven customer service skills required to create, maintain, and enhance customer relationships.

Equal Employment Opportunity

WilliamsLea is a drug‑free workplace and performs pre‑employment substance abuse testing. WilliamsLea ensures equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.