Receptionist / Office Coordinator

PlaneSmart! Aviation, LLC; Addison (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

PlaneSmart! Aviation, LLC in Addison, Texas is looking for a Receptionist / Office Coordinator to manage front desk operations and support office functions. Candidates should have 1-3 years of experience in reception or customer service, strong communication skills, and proficiency in basic software.

The role involves creating a welcoming environment for clients, handling phone calls, managing office supplies, assisting with light sales, and supporting marketing through social media.

Qualifications

• 1–3 years of experience in reception, customer service, or office admin.
• Strong phone communication skills.
• Friendly and professional demeanor in client interactions.

Responsibilities

• Greet visitors and create a polished first impression.
• Keep office supplies stocked and organized.
• Assist with light hospitality and conferencing tasks.
• Help route inbound inquiries to the correct team.
• Capture content for social media.

Skills

Reception experience

Customer service

Organizational skills

Strong communication

Basic software proficiency

Social media skills

Event planning

Tools

Outlook

Google Docs

Excel

Canva

Mailchimp

HubSpot

Salesforce

Job description

PlaneSmart! Aviation is a private aviation company supporting Part 91/135 operations. We’re hiring a Receptionist / Office Coordinator who’s professional, upbeat, and organized—someone who can run the front of house, keep the office moving, and jump into light marketing and client‑facing tasks when needed.

What you’ll do

Front Desk & Client Experience

• Greet visitors and clients, create a polished first impression
• Answer and route phone calls and emails promptly and professionally
• Assist with light hospitality: beverages/snacks, conference room readiness, basic tidiness

Office Management

• Keep office supplies stocked and organized; manage basic vendor coordination
• Handle mail, deliveries, scheduling with building/airport partners as needed
• Support simple admin tasks: scanning, filing, document prep, basic data entry

Light Sales Support

• Help route inbound charter inquiries to the right team member
• Track inbound leads in a simple log/CRM (as trained) and ensure follow-up happens
• Support client coordination for quotes, availability requests, and trip logistics (as needed)

Marketing / Social Media Support

• Assist with posting and scheduling content (Instagram/LinkedIn/Facebook) using approved brand guidelines
• Capture occasional photos/video around the office/airport/events (as permitted)
• Help coordinate basic email lists, light edits to announcements, and simple marketing tasks

Events & Team Support

• Help plan/coordinate small company events or client-facing hospitality moments
• Assist leadership/team with calendars, meeting prep, and task follow-ups as needed

What we’re looking for

• 1–3 years experience in reception, customer service, hospitality, office admin, or similar
• Strong communication skills (phone confidence is huge)
• Organized, dependable, and able to prioritize without getting flustered
• Friendly and professional demeanor with clients, crews, vendors, and teammates
• Comfortable with basic software: Outlook/Google, Word/Docs, Excel/Sheets
• Bonus if you’ve used Canva, Mailchimp, HubSpot, Salesforce, or social scheduling tools
• Interest in aviation is a plus (you don’t need to know everything—just be willing to learn)

Nice‑to‑haves

• Basic social media instincts
• Light sales coordination experience (routing leads, follow-ups, CRM notes)
• Event planning/hospitality background