Receptionist / Office Administrator

BrightKey; Hershey (PA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

401k retirement plan

Paid holidays and time off

Job summary

BrightKey is seeking a friendly Receptionist/Office Administrator to be the first point of contact for visitors and staff at our Hershey, PA headquarters. The role includes greeting guests, issuing badges, and coordinating keys for company vehicles while maintaining accurate Excel-based records.

Ideal candidates will have a high school diploma or equivalent; prior reception or customer service experience is welcome but not required.

Qualifications

• High school diploma or equivalent required.
• Prior receptionist or customer service experience preferred but not required.
• Proficiency in Microsoft Office suite, particularly Excel, is essential.
• Strong interpersonal and communication skills with a courteous and professional demeanor.
• Excellent organizational skills and attention to detail.
• Flexibility to adapt to changing priorities and responsibilities.

Responsibilities

• Warmly greet visitors and employees as they arrive at the corporate office.
• Issue visitor badges and ensure compliance with security protocols.
• Coordinate the assignment and return of keys for company vehicles.
• Maintain accurate records and documentation using Excel spreadsheets.
• Answer and redirect incoming calls to appropriate departments or individuals.
• Manage incoming and outgoing mail and packages.
• Assist with administrative tasks such as scheduling meetings and managing calendars.
• Maintain cleanliness and organization of the reception area.
• Collaborate with other departments to ensure smooth operations and excellent customer service.
• Uphold company policies and procedures regarding security and confidentiality.

Skills

Customer service

Interpersonal skills

Communication

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Excel

Microsoft Office

Job description

BrightKey is seeking a friendly and organized individual to join our team as a Receptionist / Office Administrator. The ideal Receptionist candidate will be the first point of contact for visitors and employees, ensuring a positive and professional experience for everyone who enters our premises. Primary responsibilities of the Receptionist include greeting guests, managing badge distribution, assigning keys for company vehicles, and maintaining Excel spreadsheets.

What BrightKey Offers

• Stability: over 30 successful years in business
• Opportunity for Growth: BrightKey has multiple lines of business with a wide array of career paths available and offers professional development opportunities
• Positive Work Environment: high level of employee engagement and a work/life balance through set schedules, no nights or weekends required (unless otherwise noted)
• Benefits: a variety of medical insurance plans plus paid holidays and time off, and a 401k retirement program

Key Information

• Pay: $15.00 -16.50 per hour
• Benefits include:
  • Medical
  • Dental
  • Vision
  • Participation in 401k
• Hours: 7:00am – 3:30pm (40 hours per week)
• Days: Monday through Friday
• Location: Hershey, PA (on-site)

Qualifications For The Receptionist / Office Administrator Position

• High school diploma or equivalent required.
• Prior experience in a receptionist role or customer service preferred but not required.
• Proficiency in Microsoft Office suite, particularly Excel, is essential.
• Strong interpersonal and communication skills with a courteous and professional demeanor.
• Excellent organizational skills and attention to detail.
• Flexibility to adapt to changing priorities and responsibilities.
• Willingness to take on various tasks as required.

Responsibilities Of The Receptionist / Office Administrator

• Warmly greet visitors and employees as they arrive at the corporate office.
• Issue visitor badges and ensure compliance with security protocols.
• Coordinate the assignment and return of keys for company vehicles.
• Maintain accurate records and documentation using Excel spreadsheets.
• Answer and redirect incoming calls to appropriate departments or individuals.
• Manage incoming and outgoing mail and packages.
• Assist with administrative tasks such as scheduling meetings and managing calendars.
• Maintain cleanliness and organization of the reception area.
• Collaborate with other departments to ensure smooth operations and excellent customer service.
• Uphold company policies and procedures regarding security and confidentiality.

BrightKey is dedicated to being an organization where all employees are treated with dignity and respect. We expect all our employees to maintain a workplace free from harassment and discrimination. Our focus is on merit-based standards in all hiring, promoting, performance evaluations and employment decisions. We strive to be a workplace where individuals of all backgrounds can succeed and thrive, regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran, or disability status.