Receptionist - Northbrook Inn

Northbrook; Northbrook (IL); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Accident Insurance

Employer HSA

Referral program

Paid Vacation

Sick Leave

Holidays

Growth opportunities

Achievement awards

Complimentary meal

Job summary

Koelsch Communities in Northbrook, IL is seeking an enthusiastic receptionist to join our memory care team. You will greet residents and guests, answer phones, and manage office tasks with a friendly, professional demeanor.

Full-time position with 7AM-3PM or 12PM-7:30PM shifts, every other weekend. Benefits include health, dental, vision, life insurance, paid time off, and loyalty rewards. A strong focus on customer service is essential.

Qualifications

• Must be able to multitask in a fast-paced environment while keeping a professional demeanor.
• Must pass a drug screen upon hire and routine screening as required by state regulations.
• Must pass a criminal background check upon hire and as required by state regulations.

Responsibilities

• Answers telephones and directs calls accordingly
• Greets and directs visitors to the company
• Takes and retrieves messages for various personnel
• Provides callers with information such as community address, directions to the community, and other related information
• Receives, sorts and forwards incoming mail. Maintains and routes publications
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assists in the ordering, receiving, stocking and distribution of office supplies
• Assists with other related clerical duties such as copying, faxing, filing & collating
• Other duties as assigned

Skills

Customer service

Phone etiquette

Multi-tasking

Professionalism

Job description

We are seeking an enthusiastic receptionist to join our team at Northbrook Inn memory care!

Full-time opportunity!

Earn between $18 and $19/hour, dependent on experience!

Multiple Shifts! 7AM - 3PM & 12PM - 7:30PM including every other weekend.

BENEFITS

• Health, Dental, Vision, Life, Accident, and other insurances
• Employer HSA Contributions
• Earn $500 through our referral program
• Paid Vacation, Sick Leave, and Holidays
• Opportunity for growth within the organization
• Achievement Awards
• Complimentary meal during scheduled shift

*Full-time team members are eligible for all Medical benefits above. Part-time team members are offered Dental and Accident Medical Benefits only.

Who you are:

You enjoy providing outstanding customer service. Receptionists are responsible for greeting residents and guests, answering phones, and managing various office functions. They also demonstrate exceptional customer service to current and future employees.

What you'll do:

• Answers telephones and directs calls accordingly
• Greets and directs visitors to the company
• Takes and retrieves messages for various personnel
• Provides callers with information such as community address, directions to the community, and other related information
• Receives, sorts and forward’s incoming mail. Maintains and routes publications
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assists in the ordering, receiving, stocking and distribution of office supplies
• Assists with other related clerical duties such as copying, faxing, filing & collating
• Other duties as assigned

Qualifications:

• Ability to multi-task and handle a fast-paced work environment in a friendly and professional manner
• Must be drug free and submit to drug screening upon hire and routinely
• Must be able to pass a criminal background check upon hire and as required by state regulations

ABOUT KOESLCH COMMUNITIES

We are third-generation, family-owned, and operated. Koelsch Communities operates nearly 40 communities in eight states, with multiple new communities in development. Koelsch has led the Senior Living industry for over 65 years, delivering world-class customer service, home craftsmanship, and unprecedented amenities. Koelsch Communities strives to provide a positive, rewarding, and enjoyable environment to all of its employees and residents. After all, the common purpose at Koelsch Communities is: To create happiness by providing the finest living experiences anywhere.

Koelsch Communities is an equal opportunity employer and these protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions/demotions, training, and any other career development programs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status (physical or mental), family medical history, genetic information, political affiliation or any other non-merit-based factors.

Key words: Reception, Front Desk, Clerical, Administrative, Assistant, Senior Living, Assisted Living, Memory Care, Independent Living, veteran, military spouse

Koelsch Communities is an equal opportunity employer and these protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions/demotions, training, and any other career development programs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status (physical or mental), family medical history, genetic information, political affiliation or any other non-merit-based factors.