Memory Care Receptionist | Front Desk & Guest Services

Northbrook; Northbrook (IL); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Accident Insurance

Employer HSA

Referral program

Paid Vacation

Sick Leave

Holidays

Growth opportunities

Achievement awards

Complimentary meal

Job summary

Koelsch Communities in Northbrook, IL is seeking an enthusiastic receptionist to join our memory care team. You will greet residents and guests, answer phones, and manage office tasks with a friendly, professional demeanor.

Full-time position with 7AM-3PM or 12PM-7:30PM shifts, every other weekend. Benefits include health, dental, vision, life insurance, paid time off, and loyalty rewards. A strong focus on customer service is essential.

Qualifications

• Must be able to multitask in a fast-paced environment while keeping a professional demeanor.
• Must pass a drug screen upon hire and routine screening as required by state regulations.
• Must pass a criminal background check upon hire and as required by state regulations.

Responsibilities

• Answers telephones and directs calls accordingly
• Greets and directs visitors to the company
• Takes and retrieves messages for various personnel
• Provides callers with information such as community address, directions to the community, and other related information
• Receives, sorts and forwards incoming mail. Maintains and routes publications
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assists in the ordering, receiving, stocking and distribution of office supplies
• Assists with other related clerical duties such as copying, faxing, filing & collating
• Other duties as assigned

Skills

Customer service

Phone etiquette

Multi-tasking

Professionalism

Job description

Koelsch Communities in Northbrook, IL is seeking an enthusiastic receptionist to join our memory care team. You will greet residents and guests, answer phones, and manage office tasks with a friendly, professional demeanor.

Full-time position with 7AM-3PM or 12PM-7:30PM shifts, every other weekend. Benefits include health, dental, vision, life insurance, paid time off, and loyalty rewards. A strong focus on customer service is essential.