Receptionist - Mesa AZ

CenterWell; Mesa (AZ); On-site; USD 38,000 - 46,000; Full time

Job summary

CenterWell is seeking a Receptionist in Mesa, AZ, to manage incoming calls and assist visitors in a healthcare setting. The ideal candidate will have a High School Diploma, customer service experience, and strong organizational skills. Join a team dedicated to enhancing patient care and experience while enjoying comprehensive benefits and career growth opportunities.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Disability insurance

Life insurance

Qualifications

• At least 1 year of experience in a healthcare setting preferred.
• Bilingual in English and Spanish is a plus.
• Passion for contributing to patient experience and care.

Responsibilities

• Receive and route incoming calls and accommodate visitors.
• Perform administrative tasks such as booking meeting rooms and managing mail.
• Operate a switchboard or multi-line phone.

Skills

Customer service

Attention to detail

Organizational skills

Multitasking

Phone etiquette

Education

High School Diploma or GED

Tools

MS Office

Job description

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This range is provided by CenterWell. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$38,000.00/yr - $45,800.00/yr

Job Description

The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative, clerical, operational, customer support, and computational tasks. Typically works on routine and patterned assignments.

Responsibilities include operating a switchboard or multi-line phone, maintaining long-distance call logs, taking and distributing messages, greeting visitors, issuing visitor passes, maintaining logs, responding to routine inquiries, and handling administrative activities such as booking meeting rooms, typing, organizing mail, and managing courier packages. Work decisions are within defined parameters, under close supervision, following established policies and guidelines.

Required Qualifications

• High School Diploma or GED
• At least 1 year of experience in a healthcare setting preferred, or strong customer service background in retail, hospitality, call centers, etc.
• Passion for contributing to patient experience and care
• Excellent customer service and phone etiquette
• Team player with a positive attitude
• Ability to multitask in a fast-paced environment
• Attention to detail and organizational skills
• Knowledge of MS Office (Word, Excel, Outlook, Access)

Preferred Qualifications

• Experience with value-based care models
• Knowledge of Medical Terminology
• Experience with EMR systems
• Bilingual in English and Spanish

Additional Information

This role is patient-facing and part of the TB screening program. TB screening is required if selected.

Scheduled Weekly Hours

40

Pay Range

The estimated starting pay range for full-time employment is $38,000 - $45,800 per year, varying based on location and individual skills.

Benefits

Humana offers comprehensive benefits including medical, dental, vision, 401(k), paid time off, disability, life insurance, and more to support employee well-being.

About Us

CenterWell Senior Primary Care provides proactive, personalized care to seniors, focusing on physical, emotional, and social wellness through an integrated care team approach.

As part of Humana, CenterWell is committed to whole-person health, offering stability, benefits, and career growth opportunities to its employees.

Equal Opportunity Statement

Humana is an equal opportunity employer, committed to diversity and inclusion in all employment practices, and provides accommodations and language services as needed.