Healthcare Receptionist

Serenity Mental Health Centers; Chandler (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

Serenity Mental Health Centers is seeking a Healthcare Receptionist for their Chandler, AZ office. This full-time role emphasizes excellent communication and interpersonal skills to ensure a positive patient experience. Responsibilities include updating customer information and providing compassionate support to patients. The position offers a supportive environment and various benefits.

Benefits

Career Advancement Opportunity

Medical, Vision, and Dental Insurance

Paid Time Off

10 Major Holidays Off

401k

Employee Referral Program

Qualifications

• 1+ year of full-time customer service experience.

Responsibilities

• Update and verify customer information upon each visit.
• Help patients feel valued by creating rapport.

Skills

Communication

Interpersonal Skills

Multitasking

Education

High School Diploma/GED

Job description

Healthcare Receptionist

Location: Chandler, AZ

Are you someone who enjoys connecting with clients and customers? Serenity is seeking a Healthcare Receptionist for our Phoenix-Desert Ridge, AZ office to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide an exceptional experience for our patients. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a lasting positive impression on everyone who visits our clinic.

Job: Full-time (3-13-hour shifts)

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and supporting these patients may be triggering for some people.

Benefits:

• Career Advancement Opportunity
• Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

Responsibilities:

• Update and verify customer information upon each visit.
• Help patients feel valued by creating rapport, and remembering their names, interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
• Ensure a positive patient experience by providing support and compassion.
• Rotate through various office tasks throughout the day.

Qualifications:

• High School Diploma/GED.
• Excellent verbal and written communication, and basic math skills.
• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service experience, reception, or in the personal customer service industry.

About Serenity:
Serenity is a leader in healthcare technology, using advanced medical devices to give patients long-term success. We focus on evidence-based research and proven results to help patients regain their lives with innovative healthcare solutions.

• About Serenity Healthcare
• Serenity’s Provided Services
• Meet our Patients

*This position is contingent on successfully completing a criminal background check upon hire.