Healthcare Receptionist

Serenity Healthcare; Gilbert (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Gilbert, AZ, is looking for a Healthcare Receptionist to enhance patient experiences in their clinic. The role requires strong communication and interpersonal skills, focusing on creating a welcoming environment for patients. Responsibilities include managing patient information and ensuring a smooth visit. Join a team dedicated to providing exceptional care and support while enjoying comprehensive benefits and career advancement opportunities.

Benefits

Career Advancement Opportunity

Medical, Vision, and Dental Insurance

Paid Time Off

10 Major Holidays Off

401k

Employee Referral Program

Qualifications

• 1+ year of full-time customer service experience required.

Responsibilities

• Update and verify customer information upon each visit.
• Help patients feel valued by creating rapport.
• Ensure a positive patient experience by providing support.

Skills

Communication

Interpersonal Skills

Attention to Detail

Education

High School Diploma/GED

Job description

Healthcare Receptionist

Location: Gilbert, AZ

Are you someone who enjoys connecting with clients and customers? Serenity is seeking a Healthcare Receptionist for our Phoenix-Desert Ridge, AZ office to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide an exceptional experience for our patients. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a lasting positive impression on everyone who visits our clinic.

Job:

Full-time (3-13-hour shifts)

Trigger Warning:

Working with suicidal patients, listening to trauma from PTSD patients, and supporting these patients may be triggering for some people.

Benefits

• Career Advancement Opportunity
• Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

Responsibilities

• Update and verify customer information upon each visit.
• Help patients feel valued by creating rapport, and remembering their names, interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
• Ensure a positive patient experience by providing support and compassion.
• Rotate through various office tasks throughout the day.

Qualifications

• High School Diploma/GED.
• Excellent verbal and written communication, and basic math skills.
• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service experience, reception, or in the personal customer service industry.

About Serenity: Serenity is a leader in healthcare technology, utilizing advanced medical devices to give patients long-term success even when other treatments have failed. We are committed to evidence-based research and proven results, striving daily to help patients reclaim their lives with revolutionary healthcare technology.

• About Serenity Healthcare
• Serenity’s Provided Services
• Meet our Patients

*This position is contingent on successfully completing a criminal background check upon hire.