Medical Receptionist - Bilingual

Priority Dispatch Corp.; Mesa (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in vein treatment is seeking a dedicated Patient Services Representative. This role offers a fast-paced, learning environment with no weekends or nights, providing a perfect work-life balance. Enjoy competitive benefits including medical, dental, and vision insurance, as well as tuition reimbursement and a 401k program. As a key member of the team, you'll play a vital role in ensuring patient satisfaction and compliance with policies, all while contributing to a company recognized for its excellence in the healthcare sector.

Benefits

Medical, Dental & Vision insurance

Tuition reimbursement

401k Program

PTO + 8 paid holidays

Bonus eligibility

Qualifications

• Minimum 1 year administrative or customer service experience, preferably in a medical setting.
• Bilingual required (Spanish speaking).

Responsibilities

• Greet patients in a friendly and professional manner and check in/out.
• Ensure compliance with policies, keep patient charts up to date, HIPAA compliant.
• Schedule and confirm appointments; collect email addresses.

Skills

Bilingual (Spanish speaking)

Customer service

Administrative skills

Education

High School Diploma

Job description

Job Details

Job Location: AZ - Mesa - Mesa, AZ

Position Type: Full Time

Education Level: High School

Salary Range: $18.00 - $20.00 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Description

We’re America’s Largest Physician-Led Vein Center - having most recently been awarded the Healthcare Industry Top Work Places 2021 award, Top Work Places USA 2021 award, and Glassdoor Top CEO Award in 2019!

Patients inspire us every day at Center for Vein Restoration. Since 2007, we’ve been using this inspiration to radically improve lives by providing safe, personalized, and positive treatment options for vein disease. Today, we’re the nation’s leader in varicose and spider vein care, offering nearly pain-free solutions to eliminate unsightly and uncomfortable veins.

As the nationally recognized leader in the treatment of vein disease and venous insufficiency, CVR’s hiring philosophy is simple: attract and train the most qualified individuals and provide opportunities for excellence and career advancement.

Our Patient Services Representatives enjoy:

• Fast-paced, learning work environment
• No weekends or nights
• Bonus eligibility
• Medical, Dental & Vision insurance
• Tuition reimbursement
• 401k Program
• PTO + 8 paid holidays
• Centers closed for holidays
• Opportunity for growth and development

Schedule and Locations:

• Monday and Wednesday - CVR Mesa Clinic
• Tuesday and Thursday - CVR Gilbert Clinic
• 6:45 AM - 5:15 PM
• Four 10-hour shifts

Responsibilities:

• Greet patients in a friendly and professional manner and check in/out
• Distribute, ensure understanding, and implement all CVR policies and procedures among staff
• Ensure compliance with policies, keep patient charts up to date, HIPAA compliant, correct input of demographics, procedures, payments into NextGen
• Review scheduling, financial responsibilities, and referrals with patients
• Send precertification forms daily to the Precertification Department for authorization
• Complete daily close tasks, including fee tickets, billing, and operative notes
• Review future schedules to confirm preauthorization for treatments
• Obtain and update all new patient forms in NextGen/EHR, ensure records are current
• Collect necessary paperwork such as authorizations and referrals
• Collect copays and balances at the time of service
• Schedule and confirm appointments; collect email addresses

Qualifications

Minimum Requirements:

• Bilingual required (Spanish speaking)
• Minimum 1 year administrative or customer service experience, preferably in a medical setting
• Reliable transportation to clinics that may not be accessible by public transportation
• Ability to travel to CVR Mesa and Gilbert Clinics