Receptionist/Loan Administrative Assistant

Primebank; Sioux City (IA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Receptionist/Loan Administrative Assistant to enhance customer interactions and streamline office operations. This entry-level position is ideal for individuals with strong communication and organizational skills who are eager to contribute to a dynamic banking environment. The role involves greeting visitors, assisting with loan inquiries, and supporting credit administrators, making it a pivotal part of the team. If you are passionate about customer service and looking to grow your career in the banking sector, this opportunity is perfect for you.

Qualifications

• Customer service experience is essential for this role.
• Banking experience is a plus, enhancing the candidate's profile.

Responsibilities

• Greet and direct visitors to appropriate bank staff.
• Assist customers with loan questions and processing.
• Order and maintain office supplies efficiently.

Skills

Excellent communication and interpersonal skills

Strong customer service skills

Ability to multi-task and organize work

Proficient with office equipment and Microsoft Office

Education

High school diploma or equivalent

2 years of college/business school or equivalent experience

Job description

Receptionist/Loan Administrative Assistant

Join to apply for the Receptionist/Loan Administrative Assistant role at Primebank.

Job Overview

This role involves greeting visitors, managing office supplies, assisting customers with loan inquiries, processing and closing loans, and supporting credit administrators.

Responsibilities

1. Greet and direct visitors to appropriate bank staff.
2. Order and maintain office supplies.
3. Sort and distribute mail.
4. Request updated insurance on collateral and file proof in loan files.
5. File, move, and box files as needed.
6. Assist customers with loan questions (balances, payments, advances).
7. Transport documents between staff and vendors.
8. Perform document imaging.
9. Assist lenders and originators with loan processing and closing.
10. Monitor loan files for completeness.
11. Support other credit administrators.

Qualifications

Education

• High school diploma or equivalent.
• 2 years of college/business school or equivalent experience.

Knowledge & Experience

• Customer service experience.
• Banking experience is a plus.

Skills & Abilities

• Excellent communication and interpersonal skills.
• Strong customer service skills.
• Ability to multi-task and organize work.
• Proficient with office equipment and Microsoft Office.

Note: Candidate must pass a criminal background check and have a favorable credit history for bonding.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Banking