Receptionist - Insurance Agency (Growth & Perks)

Mike Contreras; Cottage Grove (OR); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Mike Contreras - State Farm Agent is seeking a Receptionist to greet customers, manage scheduling, and support the team with administrative tasks while identifying opportunities to offer insurance options.

The role emphasizes strong communication, organization, and the ability to engage customers in sales conversations; prior receptionist or customer service experience is preferred. Office-based position with growth opportunities in a supportive, family-friendly environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Mike Contreras - State Farm Agent is seeking a Receptionist to greet customers, manage scheduling, and support the team with administrative tasks while identifying opportunities to offer insurance options.

The role emphasizes strong communication, organization, and the ability to engage customers in sales conversations; prior receptionist or customer service experience is preferred. Office-based position with growth opportunities in a supportive, family-friendly environment.