Insurance Front Desk & Growth Advocate (Flexible Schedule)

Insurancemke; Franklin (WI); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Opportunity for advancement

Training & development

Flexible schedule

Job summary

Mike Bafus - State Farm Agent is seeking a receptionist to support daily operations and provide exceptional service to customers. The role emphasizes organized scheduling, accurate record-keeping, and proactive engagement with customers to identify insurance needs.

The ideal candidate is highly organized, with strong communication skills and a willingness to learn and grow within the insurance industry. Flexible schedule is offered, with core hours roughly 9 AM to 3 PM, Monday through Friday.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organization & multitasking

Sales conversations

CRM familiarity

Tools

CRM systems

Microsoft Office

Job description

Mike Bafus - State Farm Agent is seeking a receptionist to support daily operations and provide exceptional service to customers. The role emphasizes organized scheduling, accurate record-keeping, and proactive engagement with customers to identify insurance needs.

The ideal candidate is highly organized, with strong communication skills and a willingness to learn and grow within the insurance industry. Flexible schedule is offered, with core hours roughly 9 AM to 3 PM, Monday through Friday.