Insurance Agency Receptionist & Growth Advocate

Mike Dluzniewski - State Farm Agent; Lakeland (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Friday Afternoons Off

Hourly Plus Commission

License Reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mike Dluzniewski - State Farm Agent is seeking a friendly and organized Receptionist to support daily office operations in Lakeland, FL. You will greet clients, handle calls, manage appointments, and assist with maintaining customer records while learning about insurance products.

Ideal candidates have customer service experience, strong communication, and comfort with sales conversations. The role offers a flexible schedule and on-site work with opportunities for advancement within the agency.

Qualifications

• Previous receptionist or customer service experience is required.
• Strong communication and interpersonal skills.
• Highly organized with the ability to multitask.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Basic computer skills

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Mike Dluzniewski - State Farm Agent is seeking a friendly and organized Receptionist to support daily office operations in Lakeland, FL. You will greet clients, handle calls, manage appointments, and assist with maintaining customer records while learning about insurance products.

Ideal candidates have customer service experience, strong communication, and comfort with sales conversations. The role offers a flexible schedule and on-site work with opportunities for advancement within the agency.