Receptionist HR - Assistant

Arizona Electric Power Cooperative, Inc.; Benson (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

Arizona Electric Power Cooperative, Inc. is seeking a receptionist/HR administrative assistant at the Benson facility to welcome visitors and provide essential HR/administrative support.

This front-desk role offers visibility and requires handling confidential information with discretion. Responsibilities include answering calls, scheduling meetings, assisting with HR tasks, and maintaining records and office supplies in a fast-paced environment.

Qualifications

• Associate's Degree in Business or Human Resources.
• Minimum three years of reception/HR support experience.
• Experience with a multi-line switchboard.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to handle confidential information with discretion.
• Excellent communication and organizational skills.
• Strong typing with at least 40 wpm.
• Ability to work in a fast-paced environment.
• Knowledge of employment practices or willingness to learn labor laws.

Responsibilities

• Greet and direct visitors promptly and courteously.
• Answer, screen and forward incoming calls.
• Maintain confidentiality of personnel information.
• Coordinate visitor badges and access control.
• Provide administrative support to HR and Administrative Services.
• Update phone lists and lobby displays.
• Schedule meetings and manage conference room bookings.
• Assist with data entry and SAP/HR records.

Skills

Front desk ops

Microsoft Office

Communication skills

Switchboard

Data entry

Confidentiality

Education

Associate's Degree in Business or HR

Tools

SAP/HR database

Phone system

Job description

Purpose: To assist with the coordination and control of the activities in the front reception area of the Benson facility. This position will be highly visible and will be responsible for the first impression of AEPCO for any person who visits the facility.

This position will also provide administrative support to Human Resources and Administrative Services.

Knowledge, skills and abilities:

• Associate's Degree in Business or Human Resources.
• Three years' proven work experience as a receptionist, front office representative, administrative assistant or HR assistant.
• Demonstrated experience working with a multi-line switchboard.
• Proficient in the use of the Microsoft Office Suite to include Word, Excel, PowerPoint, Outlook, etc.
• Knowledge of employment practices or ability to learn labor laws and regulations.
• Excellent verbal and written communication skills.
• Excellent organizational skills.
• Ability to effectively communicate in-person and through telephone with the public.
• Ability to cope with and respond in an emergency with minimal guidance.
• Ability to work in a fast-paced environment.
• Basic skills in data base management.
• Strong attention to detail.
• Strong organizational and multi-tasking skills.
• Proficient in business English, communication and composition of correspondence. Demonstrated ability to compose documents accurately from hand and type written notes.
• Tact and professional demeanor and professional etiquette when handling confidential information and employee concerns.
• Ability to type a minimum of 40 wpm.
• Any equivalent combination of education, training, and/or experience can be substituted for requirements listed above.

Essential and marginal functions:

• Greet and welcome visitors promptly and courteously. Notify appropriate personnel, including security.
• Maintain a very high level of confidentiality.
• Answer, screen and forward incoming phone calls.
• Monitor and log gate entrances and exits during working hours.
• Help maintain workplace security by controlling access via the reception desk.
• Work with Security Specialist to coordinate compliance with plans and procedures.
• Assign, log and collect visitor badges and temporary badges for all visitors.
• Schedule pool vehicles and assist employees with scheduling conference rooms for meetings.
• Update AEPCO phone list and images for the lobby display.
• Work with Executive Assistant and Administrative Assistants to coordinate board material and maintain contact database.
• Assist Executive Assistant as needed with various duties.
• Order floral arrangements, new baby blankets or other gifts as requested.
• Order office supplies for front desk and HR.
• Send birthday cards to all employees.
• Understand and assist with coordinating schedules, contacting applicants, setting up travel for applicants, scheduling interviews and applicant testing.
• Schedule and coordinate training programs, maintain cost per hire, maintain required reports, assemble applicant and new employee packets.
• Process applicant reimbursements, job postings, updating job descriptions and job task analysis, initiating background checks and attending job fairs.
• Understand employee orientation on pension, retirement, medical and other benefits offered.
• Assist with data entry of benefit changes.
• Coordinate schedules of various training activities.
• Become proficient in data entry, verifying data, providing accurate information to appropriate parties.
• Provide accurate information to employee inquiries and keeping legal postings up-to-date.
• Maintain personnel and benefit files.
• Maintain accurate and timely entry of data into SAP/HR database.
• Compile and edit monthly board reports.
• Update Organizational Charts
• Maintain employee information on intranet