Receptionist - HR Assistant

Arizona Electric Power Cooperative, Inc.; Benson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Arizona Electric Power Cooperative, Inc. in Benson, AZ seeks a professional receptionist to manage the front desk, greet visitors, answer and screen calls, and support security by coordinating badges and access.

This role also provides administrative support to Human Resources and Administrative Services, maintaining confidential files, coordinating travel, assisting onboarding, and processing basic data entry in the SAP/HR system.

Qualifications

• Associate's Degree in Business or HR required or equivalent.
• Three years' related experience at front desk/HR assistant.
• Experience using a multi-line switchboard and MS Office.
• Excellent written and verbal communication, highly organized.

Responsibilities

• Greet and assist visitors, maintain confidentiality, and coordinate security.
• Answer, screen and forward incoming calls; manage front desk operations.
• Log gate entries, update lobby display, and help coordinate schedule for meetings.
• Support HR/Administrative Services with onboarding, postings, and data entry.

Skills

Interpersonal communication

Front desk coordination

Microsoft Office proficiency

Data entry

Typing 40 wpm

Education

Associate's Degree in Business or HR

Tools

Microsoft Word

Excel

PowerPoint

Outlook

SAP/HR system

Job description

Purpose: To assist with the coordination and control of the activities in the front reception area of the Benson facility. This position will be highly visible and will be responsible for the first impression of AEPCO for any person who visits the facility.

This position will also provide administrative support to Human Resources and Administrative Services.

Knowledge, skills and abilities:

• Associate's Degree in Business or Human Resources.
• Three years' proven work experience as a receptionist, front office representative, administrative assistant or HR assistant.
• Demonstrated experience working with a multi-line switchboard.
• Proficient in the use of the Microsoft Office Suite to include Word, Excel, PowerPoint, Outlook, etc.
• Knowledge of employment practices or ability to learn labor laws and regulations.
• Excellent verbal and written communication skills.
• Excellent organizational skills.
• Ability to effectively communicate in-person and through telephone with the public.
• Ability to cope with and respond in an emergency with minimal guidance.
• Ability to work in a fast-paced environment.
• Basic skills in data base management.
• Strong attention to detail.
• Strong organizational and multi-tasking skills.
• Proficient in business English, communication and composition of correspondence. Demonstrated ability to compose documents accurately from hand and type written notes.
• Tact and professional demeanor and professional etiquette when handling confidential information and employee concerns.
• Ability to type a minimum of 40 wpm.
• Any equivalent combination of education, training, and/or experience can be substituted for requirements listed above.

Essential and marginal functions:

• Greet and welcome visitors promptly and courteously. Notify appropriate personnel, including security.
• Maintain a very high level of confidentiality.
• Answer, screen and forward incoming phone calls.
• Monitor and log gate entrances and exits during working hours.
• Help maintain workplace security by controlling access via the reception desk.
• Work with Security Specialist to coordinate compliance with plans and procedures.
• Assign, log and collect visitor badges and temporary badges for all visitors.
• Schedule pool vehicles and assist employees with scheduling conference rooms for meetings.
• Update AEPCO phone list and images for the lobby display.
• Work with Executive Assistant and Administrative Assistants to coordinate board material and maintain contact database.
• Assist Executive Assistant as needed with various duties.
• Order floral arrangements, new baby blankets or other gifts as requested.
• Order office supplies for front desk and HR.
• Send birthday cards to all employees.
• Understand and assist with coordinating schedules, contacting applicants, setting up travel for applicants, scheduling interviews and applicant testing.
• Schedule and coordinate training programs, maintain cost per hire, maintain required reports, assemble applicant and new employee packets.
• Process applicant reimbursements, job postings, updating job descriptions and job task analysis, initiating background checks and attending job fairs.
• Understand employee orientation on pension, retirement, medical and other benefits offered.
• Assist with data entry of benefit changes.
• Coordinate schedules of various training activities.
• Become proficient in data entry, verifying data, providing accurate information to appropriate parties.
• Provide accurate information to employee inquiries and keeping legal postings up-to-date.
• Maintain personnel and benefit files.
• Maintain accurate and timely entry of data into SAP/HR database.
• Compile and edit monthly board reports.
• Update Organizational Charts
• Maintain employee information on intranet