Receptionist – Howland Specialty Care – 32 hours per week

Southwoods Health; Howland Township (OH); On-site; USD 30,000 - 36,000; Part time

Job summary

Southwoods Health is seeking a Receptionist for Howland Specialty Care to support Gastroenterology, Orthopaedics, and Pain Management. The role covers patient registration, insurance verification, and co-pay collection with a professional, friendly approach.

Work schedule is Monday–Friday during daytime hours, totaling 32 hours per week, with no evenings or weekends. Join a growing team focused on outstanding patient experiences and efficient administrative support.

Qualifications

• Education or training in basic office procedures and medical terminology.
• Experience as a medical receptionist or front-desk role is preferred.
• Strong communication and customer service orientation.
• Ability to verify insurance information and collect co-pays accurately.

Responsibilities

• Manage patient registration and check-in with a welcoming demeanor.
• Facilitate check-out, provide post-visit instructions, and schedule follow-ups or orders.
• Handle telephone triage and route inquiries to providers as needed.
• Collaborate with clinicians to maintain efficient patient flow and office operations.
• Ensure compliance with regulatory requirements and protect patient rights.

Skills

Communication skills

Professionalism

Attention to detail

Education

Business office training

Medical terminology

Tools

Microsoft Office

Job description

Position:Receptionist – Howland Specialty Care – 32 hours per week

Location: Howland, OH

Job Id:3019-PJF 941

# of Openings:1

Receptionist – Howland Specialty Care – 32 hours per week

Company: Southwoods Health
Location: Howland, Ohio
Hours: 32 hours per week
Schedule: Consistent Daytime Hours | Monday – Friday 7:30am-4:00pm (No evenings or weekends!)

About the Role

Southwoods Health is expanding! Our newest location in Howland provides Trumbull County residents with convenient access to high-quality care. We are seeking a Receptionist to support our multi-specialty services, including Gastroenterology, Orthopaedics, and Pain Management. This is a vital role for a growing team dedicated to exceptional patient outcomes and a superior healthcare experience.

• Patient Arrival: Manage registration and check-in, verify insurance, and collect co-pays with a welcoming and professional demeanor.
• Patient Departure: Facilitate the check-out process, provide post-visit instructions, and schedule follow-up appointments or clinical orders.
• Communication: Perform telephone triage, route inquiries, and assist in delivering provider instructions to patients.
• Clinical Collaboration: Work closely with the clinical team to ensure seamless patient flow and office efficiency.
• Compliance & Advocacy: Maintain practice compliance with regulatory agencies (OSHA, ODH, TJC, etc.) while supporting patient rights and responsibilities.

Qualifications & Requirements

• Education: Training in business office activities, computer skills, or medical terminology preferred.
• Experience: Previous medical receptionist experience is preferred.
• Technical Skills: Proficiency in Microsoft Office is required.
• Professionalism: Strong communication skills, a cooperative work attitude, and a commitment to maintaining a professional demeanor at all times.
• Attention to Detail: Excellent organizational skills and the ability to problem-solve in a fast-paced environment.

Why Join Southwoods?

Enjoy the stability of a consistent Monday through Friday day shift with a team that values your professional contribution. At Southwoods, it’s not just about the treatment, but how you’re treated.