Medical Receptionist – Orthopedics

Southwoods Health; Youngstown (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Southwoods Health in Youngstown, OH seeks a friendly Medical Receptionist for our Orthopedics office. You will greet patients, manage registration and check-out, verify insurance, and schedule follow-ups to keep the clinic running smoothly.

This full-time role requires proficiency in Microsoft Office, familiarity with medical terminology, and excellent customer service with a professional demeanor. Join a patient-centered team that values clear communication and proactive collaboration with

Qualifications

• Experience as a medical receptionist is preferred.
• Proficiency in Microsoft Office and familiarity with medical terminology.
• Excellent customer service and professional demeanor.
• Strong attention to detail and teamwork-oriented attitude.

Responsibilities

• Greet patients and manage registration and check-out.
• Verify insurance and collect co-pays as needed.
• Schedule follow-ups and coordinate with clinicians.
• Facilitate telephone triage and patient communication.
• Collaborate with clinical staff to ensure smooth patient flow.

Skills

Customer service

Microsoft Office

Medical terminology

Attention to detail

Team collaboration

Tools

Software proficiency

Job description

Position:Medical Receptionist – Orthopedics

Location: Youngstown, OH

Job Id:3024-PJF 939

# of Openings:1

Southwoods Health is seeking a patient-focused Medical Receptionist for our Orthopedic office in Youngstown. This role is the face of our practice, ensuring every patient receives a professional, proactive, and welcoming experience.

Key Responsibilities:

• Patient Access:Manage registration, check-in, and check-out processes.
• Financials:Collect co-pays and perform insurance verification.
• Scheduling:Coordinate follow-up appointments and provide post-visit instructions.
• Communication:Perform telephone triage and facilitate provider instructions.
• Collaboration:Work closely with clinical staff to ensure a seamless patient flow.

Qualifications:

• Experience:Medical receptionist experience preferred.
• Skills:Proficiency in Microsoft Office and medical terminology.
• Traits:Exceptional customer service, high attention to detail, and a professional demeanor.
• Aptitude:Strong problem-solving skills and a cooperative, team-oriented attitude.

Schedule:

• Full-time (40 hours/week).
• Monday–Thursday 7:30am-4:30pm, Friday 7:30am-1:30pm.

About Us:

At Southwoods, it’s not just about the treatment, but how you’re treated. Join a team that prioritizes quality care and professional integrity.